cdr output

  1. CDR Active Connection -- Stops working

    Hi, I have setup CDR with Active mode for 3CX hosted environment. The port on the server is active and listening, CDR works and then stops after sometime or may be after inactivity? I don't see any issue on the server side as its listening and active. Please assist. Version 20.0 Update 8 (Build...
  2. ArneDery

    Add main department membership to CDR (align with “Call Cost by Extension Dept/Group”)

    Add main department membership to CDR (align with “Call Cost by Extension Dept/Group”) Request Please add the main department membership of involved internal parties to CDR output (file/TCP and reporting SQL) so the built‑in Call Cost by Extension Dept/Group report can be produced directly from...
  3. CDR Records disappear from Directory after a Few Seconds

    We are on Version 20 Update 4, We have enabled CDR and set the settings to create a single Master file. We see the CDR records in the file folder, but it disappears after a few seconds. I have never seen more than 2 Call Records in the file while it is in the file. Any idea why this file keeps...
  4. CDR Logs no more available

    Hi Forum, we've some Problems with our CDR Logs, we use v20 on Premise (Linux) and would import the CDR Logs into our Ticketsystem. Until end of November it still works and without any changes the CDR where no more written to this Path /var/lib/3cxpbx/Instance1/Data/Logs/CDRLogs Any Ideas how...
  5. CDR connection Hosted service

    Hi All, I'm trying to reach the CDR logs when using a hosted by 3cx server. Is there a way to access it? I have also tried an active and passive connection but have not been able to connect to the hosted server. Can anyone shed some light on how I can get this working under a 3cx hosted...
  6. Leo_B

    Call logs: cannot retrieve DID called

    Hello everyone, There's a puzzle I still try to solve. Have a cloud-hosted PBX with 12 DIDs assigned to the only SIP trunk, now trying to retrieve the DIDs called from external numbers. I know it's impossible to do using built-in reporting tools, but this forum's posts suggest to try CDR...
  7. ronenba

    Reporting

    Trying to create a new report per extension to see outgoing calls for example only outgoing calls for extension 150, would like to see how min this extension making for outgoing calls and to calculate the cost for this extension when going to report the options are: Call log and CDR when...
  8. virtualteco

    CDR active socket

    someone has configured the cdr in active socket, what software do you use to receive the records?
  9. CDR logs are incorrect

    Hi guys, I am trying to build a dashboard with call data from 3cx. Problem is the following: THe call data from CDR are wrong. Data from 3CX portal "Call Logs" are correct. CDR is not showing in house forwardings. For e.g. my Assistant takes a call talks abou 15 sec. and then forward that call...
  10. How to send outbound calls only as a CDR to TCP socket

    Hi, i am new to 3cx, I want to get only outbound calls details (from, to , date_time, duration) as CDR in real time, i read about the tcp socket but how can i filter for outbound calls only?, there is a cdr field which detect that it is an outbound call? maybe can i query 3cx somehow for it? Thanks.
  11. CDR Output time on debian

    Hi i have a 3cx install on the latest version running on debian, we have a CDR output to a 3rd party call recorder/auditor but the time is showing as 1 hour behind. I have checked the date/time and zone on the underlying debian is correct. The local zone is london and the time shows as correct...