Hello ARamdass,
If pop-up notifications are not working in Chrome, it’s usually due to browser settings, OS-level permissions, or interference from extensions. Here’s how to troubleshoot and fix the issue:
1. Check Chrome’s Site Notification Settings
Open Chrome.
Go to chrome://settings/content/notifications.
Make sure Sites can ask to send notifications is enabled.
Under Not allowed to send notifications, check if the site you're trying to get notifications from is listed. If so, remove it.
2. Check if Notifications Are Allowed for the 3CX Server
Visit the 3CX server you want notifications from.
Click the lock icon in the address bar.
Go to Site settings.
Under Notifications, ensure it’s set to Allow.
3. Ensure Do Not Disturb or Focus Assist Is Disabled (Windows/Mac)
Windows:
Open the Action Center (Windows + A).
Make sure Focus Assist is turned off.
macOS:
Open System Settings > Notifications.
Ensure Do Not Disturb or Focus mode is off.
4. Check Chrome Is Allowed to Show Notifications (OS-Level)
Windows:
Settings > System > Notifications.
Make sure Google Chrome is listed and turned on.
macOS:
System Settings > Notifications.
Select Google Chrome and ensure Allow Notifications is enabled.
5. Try Incognito Mode or Disable Extensions
Open an Incognito Window (Ctrl+Shift+N) and see if notifications work there.
If they do, an extension might be blocking notifications.
Go to chrome://extensions/ and try disabling them one-by-one.
6. Update Chrome
Go to chrome://settings/help to check for and install updates.
7. Clear Cache or Reset Settings
Clear browsing data (cache, cookies).
If all else fails, go to chrome://settings/reset and try resetting settings.
Paulo
