I've deployed the PWA Client to my Citrix environment. Some Agents will be expected to monitor different Queues with the PANEL tab, and all staff will have IP Deskphones registered to their extensions. An important part of the Panel view is the listing of different agents' Answered and Abandoned...
Hello Guys
Happy New year!
is there anyone using 3CX within Citrix desktop/VDA environment.
is this supported? and any documentation like how to install it on windows server VDA 2022/2025 for all users.
we are trying on VDA based on 2025 but can't get audio to work.
Regards
Harry
This is actually a repost of https://www.3cx.com/community/threads/rds-citrix-vs-v18-webclient-whats-the-future.116848, which got not a single answer and also got locked down, as well as the associated forum account. As this issue is bugging us more and more, and I've been waiting for an answer...
Hi,
It would be great if it’s possible to use the 3CX client in CTI mode on a RDS or Citrix server with a 3CX client installed on the local device\client with an usb headset instead of using a SIP phone. This way, features such as 'hot key' are available to the customers in a remote...