click to call

  1. Plugin "3CX Click to Call" & 3cx v20

    Hi, Add-on not working: https://www.freshworks.com/apps/3cx_click_to_call/ The problem occurs on 3cx v20. I tried on several PBXs. After clicking the link in Freshdesk, there is an error: "ERR_BLOCKED_BY_RESPONSE" It works when I click "Open in new window". It works fine on 3cx v18. Do you...
  2. 1 click call on Windows 11

    Hello, I cannot get a 1 click call working on Windows 11. Setting the registry key as described in this manual does not work. Is there a new way of solving this?
  3. Unsupported Solved: Click to call on Android

    Hi! I couldn't find a way to use the click to call function on Android: When following a "phone link" like in google maps, the Android dialer is opened and the system does not ask to call with 3CX. Is there a way to enable this function? Regards Jonas
  4. ClicktoCall extension prevents from opening link in Salesforce Lightning interface

    Hi there, We have all our Salesforce users using the ClicktoCall extension. However, it seems that in Salesforce Lightning interface the 3CX code is being injected for numbers that are links to other pages (like orders, cases, project number) which prevents users from accessing them. All they...
  5. Windows 7 - Click to Call Desktop

    Hey 3CX We have an issue with customer using the Desktop App on Windows 7. They cannot use the click to dial feature with the desktop app. The 'Make a call from 3CX Desktop' App does not appear. I have an example of the desired prompt below from a Windows 10 PC. It only works with the web...
  6. Solved Chrome "Click to call" setup

    Setup Latest stable version of 3CX. Latest chrome extensions of 3CX (on/off convert phone numbers to clickable links) and 3CX Click to Call (entered URL of webclient). Latest version of 3CXPhone for Windows When I click a phone number with a tel:XYZ format, this opens: I would prefer the...
  7. Dynamics 365 update - click to dial not working

    Hi, Since the 2021 Wave 1 release was installed, the 3CX Extension no longer underlines the numbers within Dynamics. There is a Phone button next to each number in Dynamics that then gives the option to launch an app and then opens the new phone call activity form. The app launch doesn't...
  8. Cypher_UK

    Click to call from Chat Window

    Hi All. Apologies if this has been answered already. Is it possible, to make telephone numbers that are added to a live chat window in the web client, clickable (click to call) to then initiate a call through 3CX? We have a lot of instances where people add their mobile numbers to the live...
  9. Create ticket with 3cx live&chat

    Hello 3cx, I would like to ask, because the ticket can be created via the phone, but it cannot be created using 3cx live&chat, how to set up?
  10. Chrome Extension + Click 2 Call displays URL instead of Phonenumber

    Hi all, dialing thru the webclients call history list using click to call and chrome extension results in this: Bug can also be reproduced using click2call in zimbra collaboration ajax interface. Behaviour does not occur using click2call in zimbra collaboration html interface. win10 pro 64...
  11. accentlogic

    Add Phone Number Length to new Chrome Extension

    The new Chrome extension is missing the old Phone Number Length minimum and maximum options. Please add this to the new extension. Without it a lot of websites must be added to the Exceptions list to avoid converting account numbers ,transactions, and the like, which then disables click to...
  12. Integrate Click2Call to web app

    Hello everyone, I am working on a new CRM for my company and I want to integrate a Click 2 Call in the webapp. I haven't found any document of the rest API... Where can I found the documentation ? How can I do the Click 2 Call ? The webapp is developped in VueJS and I am working on Debian. Thanks
  13. Click2Call / Click-to-Call with "generic" Sip device?

    Hello Forums :) playing with my 3cx webclient i was testing wether i could use an unsupported and therefore unprovisioned DECT device to dial thru the browser / Click2Call. Since the sip client / phone does not show up in the webclient like a yealink or softphone it is simply not possible to...
  14. accentlogic

    Add "Exclude URL" to Web browser Click to Call Extensions - COMPLETED

    Please add an option so that when right-clicking on any web browser extension users can choose to Exclude the current URL from click to call and it will be added for them to the Exceptions list. Currently users must copy the URL from the address bar and paste it into the Exception URL list...
  15. Solved Calling directly from 3cx Webclient

    Hi, I am able to use my USB headset and call directly from our Webclient (without using an IP phone or the 3cx Desktop Client) To do this, I type a number in https://<<our address>>/webclient/ However when I try to use 3cx click to call to take me to this address https://<<our...
  16. paul_carass

    Click2Call With Outbound Rules

    Hi All, We have staff that use their programmable handset buttons to choose which outbound number they use. We are trying to figure out if it's possible to have outbound rules (separate phone lines) for the same users when they use Click2Call? Is this something that has been discussed before...
  17. Web Client - Autodial from link?

    Is there a way of forcing the Web Client to dial the provided number without the user having to click "Call"? I have configured my CRM system to turn phone numbers into links for the Web Client (the click to dial extension works okay but thinks that any number of the correct length is a phone...
  18. Vtiger and 3cx integration - No Pop-ups

    Heys guys, i'm not sure if there are issue with the click2call extension now as all of a sudden , i cannot get the pop-ups to function. (using chrome Version 73.0.3683.103 (Official Build) (64-bit) ) I am running Pro as well. And it was working perfect. Thanks David
  19. Outlook click to dial with web client

    Hi All, I prefer the web client over the 3CX Phone for Windows, and I suspect the Windows client will die a slow death being replaced by the web client in the future. However one short coming with the web client is the ability to call from Outlook contacts. Unless I'm missing something. How...
  20. click to call Chrome – Windows client not working

    Good morning, I installed the 3CX Click to Call extension for Chrome, and set "Call via": "3CX Client for Windows". the link appears but by clicking and giving confirmation on "Open 3CXPhone for Windows", nothing happens, what can I do? Thanks