cloud hosted

  1. Azure vs. 3CX hosted and AI engine

    We currently have a setup on Azure and would like to use the AI engine (local) for calls transcriptions. I have 2 questions: 1. Is there any Azure VM size recommended to build a Transcription Engine Server? 2. If we were to use 3CX Hosted, will it include a local Transcription Engine Server in...
  2. cloud server hardware recommendations

    We've been reviewing the updated 3CX hardware recommendations document (https://www.3cx.com/docs/recommended-hardware-specifications-for-3cx/) and have a question regarding the cloud server specifications. We noticed that the recommended cloud server model is the same for both small and medium...
  3. Hosted Vs Self Hosted ( Azure)

    Hi, My 3cx server is currently on prem running on Windows 10 VM and I'm looking to move it to the cloud. I have a perpetual license with 16 sim calls. However, I'm not sure what will be the best and most cost effective option. Should I go with Hosted by 3CX or should I spin up and...
  4. Question regarding SIP trunks and Self-Hosted 3CX on Azure

    Hi all, Bit of a newbie question, so bear with me. Is it possible with 3CX to install the call manager itself on our Azure cloud infrastructure, but have the SIP trunk presented/terminated in our local data centre via our main Internet link? (The SIP trunk would be with one of 3CX's preferred...
  5. Moving to Free Hosted PBX

    Hi all, I am certainly in the wrong part of the forum but many parts seem unavailable as they say I don't have a self hosted PBX when I do. This is the first as I troll through each section where I have found I can post. I have a Pi hosted system in my home (company) office, as such support...
  6. Self Hosted but still need server?

    I have been paying for the cloud hosted enterprise service, but I recently swapped out a tp link router for a newer tp link. Anyhow the ports trying to set all this up with the new router has been a nightmare for me. My question is, do I need to have/keep my Windows 2019 server, I am using a SBC...
  7. Solved 3CX Hosting not working anymore, weird IP change and no way to buy support ticket

    Dears, Our internal 3CX hosting is hosted on the 3CX servers but doesn't seem to work anymore due to an IP change of the dns link XXX.3cx.be reported by mail We didn't change anything on our side for months now (I'd say since the migration from self hosted to 3CX hosted around 6 months ago) and...
  8. Unblocking / blocking IP addresses

    Hello. I am a user of the StartUP cloud service, at the beginning I would like to thank you for the tool that greatly expands customer service. However, I have quite a big problem - I have no idea how to get to the Management Console. I got access data to the webclient, following this direction...
  9. Solved Azure and AWS | SIP Trunk Registration Failed

    Hi, I have deployed 3CX on both Azure and AWS. The Firewall Check shows all green on both Azure and AWS but the SIP Trunk does not connect.
  10. paul_carass

    CFD - Cloud Based Offering

    Hi guys, I was going to post a question about the possibility of having the CFD tool available for Mac users (Like myself), but then I wondered if you had ever considered (If possible) to be able to have it as a cloud based tool? Perhaps as a premium version? So you pay for the privilege...
  11. JohnS_3CX

    Delete Instance Hosted By 3CX

    Question: I have a hosted by 3CX instance and I wish for it to be deleted. How can I do this? Answer: You may login to your account "https://portal.3cx.com " go to Systems, click at your Subscription which is Running and click STOP which will reset your key and delete your machine.
  12. acontreras

    Remote extension - iphone app - ghost calls

    Hi, We're new on the 3CX world and I'm trying to find out whats the issue. Our system is cloud base Amazon instance Version 16.0.504 We use STUN server, with 3CX FQDN Inside the Network settings the option for "Allow calls from/to external SIP URIs" its unchecked. The user successfully...
  13. Cisco SPA112 on cloud-based PBX

    I am trying to setup a Cisco SPA112 on a cloud-based 3CX PBX running version 15.5. Under Proxy and Registration I have provided the FQDN of my PBX as the Proxy. Under Subscriber Information I have provided the Extension Number for the Display Name, User ID and AuthID (Enabled AuthID) plus the...
  14. Avaya 6590 Phone with 3CX Cloud Version

    Hello, I have a Avaya 6590 phone, how can i set this up with my cloud based 3CX server? i have seen the tutorial by 3CX but they don't mention how to do it with the 3CX cloud based (linux) version. I hope anyone can help. Thanks, Dion
  15. Login not Possible in Cloud 3CX 1Year Free

    Hi i hope you can help me. The Free Version of my 3cx does not let me in. It says: Login access denied. Too many incorrect login attempts. Try later or contact the Administrator. I have tried it with every last Login and there is no way to change the login or something. i hope someone can help...
  16. Andi Moser

    Is there a Cloud Management Console for multiple 3CX cloud installations?

    3CX says in some posts that a cloud management console is being developed to replace the no longer available multi-tenant version. Since 2017, this console should be ready. I went to the shoals of the 3CX website and searched for it but found nothing. Also in the Partner Portal is nothing to...
  17. Buy Cloud

    When you buy a 3CX license, is the cloud included in the license? Now i'm using an account on Google Cloud for hosting my 3CX.
  18. Dropped Audio - Near end only

    Good Evening Everyone, Am currently having issues with a new cloud deployment. Have run through every test i can think of and having the same issue. Cloud Hosted 3CX 15.5 Draytek 2860 (SIP ALG Disabled in web interface - no Ticks) SBC onsite (Intel NUC i3 8GB RAM) Yealink T46S Handsets PCMA...