cti

  1. Disable CTI in Web Client

    Hi there, Is it possible to disable CTI for all users that use the web client? I would want them to only be able to call using the browser when using the web client. Thanks

  2. CTI mit Yealink und Gigaset, Web Client oder Desktop App in verschiedenen VLans

    Hallo Zusammen, ich möchte den Web Client oder die Desktop App als CTI Client nutzen. Die 3CX und Telefone sind einem eigenen VLan und die Clients auch. Muss ich diesbezüglich etwas beachten? Als Telefone habe ich einmal Yealink T54W und Gigaset Maxwell 4 Hab mal irgendwann gelesen, dass für...

  3. CTI Not working

    Hey, We have a client that uses CTI heavily. It works fine on their T46s phone however we have replaced some phones with T54w. Now When they send a call from the desktop app, It doesn't dial automatically Instead, it does a make call to the phone and then puts the person on hold while it calls...
    • sulli86
    • Thread
    • cti makecall yealink
    • Replies: 7
    • Forum: Yealink

  4. Problems with attended transfert managing IP phone with APP

    Good evening lads, I'm requesting your help because i have a problem to make a attended tranfert while using desktop app/webbrowser when talking with an IP phone (Yealink T54w) My need is to control the phone with the app. Also i can't pick up the call with the app, pickup button is lock...

  5. Call Control Events - How To Receive Notifications

    Hello, we have a hosted 3CX system and are integrating with an AI solution that needs to be informed of when an agent accepts a call, when an agent transfers (or conferences the call) and when an agent or customer ends a call. Is there a way to capture these call events from our 3CX platform...
  6. Red Cactus

    Third party CRM-integration supplier

    Hi 3CX enthusiasts, Let me introduce ourselves first before I ask my question because we ar new in this community and I hope here to find the answers. We are supplier of many 3CX partners worldwide in the field of CRM integrations on who are selling our CRM software (see for example our...

  7. CTI User-Experience is missing here! Please update soon! 3 steps to success!

    Hi. Our company just switched to your webclient. We had CTI for a long while and were happy with it. No we are miss 3 major-things. 1. Scale of the window. The active Window is far to big. Please let it scale smaller. Please look at this screen. What would you prefer to work with? The most...
    • fabian merkli
    • Thread
    • call window cti pass on scale to flaw update user extension
    • Replies: 4
    • Forum: Web Client

  8. Since update, can't connect to phone web ui (3cx v16, Snom)

    Hi, I finally updated our systems to the last stable version (16.0.9) on our win. server (local install, pro licence). Since then, I can no longer access the web ui of our snom phones (mostly 305/725 series, latest 3cx firmware and template). Even from 3cx server itself, I can ping the phone...

  9. %CallerDisplayName% in CTI vs. Softphone

    I have set prepending group/queue/did to CID. Is is displayed as it should on the softphone and the deskphone display in the format of "QueueName:+12345678".Here is where it becomes interesting: If the Windows client is in Softphone mode, upon answering the call from the Windows app...
    • damjanev
    • Thread
    • callerdisplayname cti windows app
    • Replies: 2
    • Forum: Web Client
  10. Rick-Arcus-IT

    Unable to take call off hold using CTI to local client

    Hello, A large portion of our customers are using our terminal server environment as mobile work environments. We had a few request from the customers who would like to use the locally installed 3CX client, in combination with the 3CX webclient in the terminal server, using the CTI mode to...

  11. windows client CTI mode

    Hello, we have an issue concerning windows client in CTI mode outside of LAN. If windows client is inside the same lan as 3cx and phones, it works great, but outside the lan, we cant make a call. I suspect 3cx windows client try to connect to the phone directly, but I was expecting all go...

  12. CTI mode not conencting with remote phones

    I've got a few devices that are setup to work remotely with one of my client's systems. The phone is online, as is the user w/ the 3cx client (they are on their corporate vpn) the phones are also VPN connected to their existing voice network (yealink t23g phones). This was working properly...

  13. 3CX Softphone and Desktop Phone do not sync

    Hello, One of our clients is working using both Softphone and Desktop phone provisioned trough the 3CX ( same subnet). He want to do the following - He is in a call using Softphone, and receives another call, which he picks up on the Desktop phone, and puts it on Hold. After that he cannot see...

  14. Att Transfer delay on the web client

    Hi We have a customer with a Fanvil C600 connected to the LAN of the 3CX server. She also uses her web client in CTI mode with the phone, however her PC is on a different subnet/network. She usually answers an incoming call on the phone, but use the web client to do an attended transfer and it...

  15. Wrong number dialing on snom D785 with Windows CTI Client

    I have a snom D785 phone which works fine. Then I have installed the 3CX Windows Client on a Windows 10 Client. Configured the 3CX Client by sending the config email. Now when I make the very first call (after the first provisioning) from the 3CX Client, the phone makes the right call. Let say...

  16. 3CX Phone Deskphone (CTI) mode can't make a call

    I have a problem in my Company about 3CX Phone for Windows v15.5 in Deskphone (CTI) mode. We can't call to the other users and outside numbers, when we click "call" button it's not gonna happen. The Software mode works fine. This problem issue for the most part of computers and notebooks in...
    • ciap
    • Thread
    • 3cx phone for windows can't call cti desktop cti
    • Replies: 5
    • Forum: Web Client

  17. SP6 CTI

    Since SP6 CTI from the web client has been lost to Yealink T22 phones.
  18. Certified CIO

    Mac OSx Desktop Application - CTI Mode?

    Is there a CTI mode for the OS X Desktop application like there is within Windows? I was unaware this was a limitation or had been changed. Any guidance is appreciated. Just installed a mid-size client with 14 Mac OSX users and found the phone only appears to run in Softphone mode despite...

  19. CTI Mode Transfer call Snom D345

    Hello together Here I have a question, because somethings seems not to work the right way, or maybe I'm missing something. We got a computer we installed the 3cx Windows Client on it, and made a sucessfull deyployment via Mail. We change it to CTI Mode because the user has a Snom D345 as IP...

  20. Zammad CRM Integration

    Hi, please integrate Zammad as CRM in 3CX. Zammad is from the same person how launch Zammad. Zammad is a very good alternative to Zendesk because its open source and is very good. Zammad could connected to Facebook, Twitter and so on. API documentation...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom