cti

  1. berl

    Integration of external CTI application (e.g. estos ProCall Enterprise"

    Hello! Is there any suggested way to work with an external CTI application (e.g. estos ProCall Enterprise)? We have Troubles at one customers side, where we use the uaCSTA protocol of Yealink Phones. The Problem is, that the phones do not respond to CSTA requieries, so then the ProCall client...
    • berl
    • Thread
    • cti ecsta estos external procall uacsta yealink csta
    • Replies: 0
    • Forum: Other

  2. Feature: Hotdesking with Snom Phones, operable through CTI-Client

    The very most of our customers use the 3CX CTI-Client. The very most of our customers use Snom IP-Phones. Non of these customers is able to use Hotdesking. The reason for this is following: When dialing a number through CTI-Client, the Client first simulates the press of the first line key on...
    • ittogo
    • Thread
    • client cti hotdesking snom
    • Replies: 0
    • Forum: Server

  3. Don't remove deskphone control from 3cxClient

    https://www.3cx.com/community/threads/prevent-multiple-cti-devices-dialog-being-displayed-by-windows-client.57398/ Nick Galea has said: "the windows softphone is here to stay and also will be improved and rewritten" "If people want to use CTI, they must use the web client.... The CTI in the...
    • palmaz
    • Thread
    • cti deskphone softphone webclient
    • Replies: 4
    • Forum: Server

  4. CTI mode - can't call

    I have a problem in my Company about 3CX Phone for Windows v15.5 in Deskphone (CTI) mode. We can't call to the other users and outside numbers, because when we click "call" button it's not gonna happen. This problem issue for the most part computer and notebook in company, but all hardware gets...
    • maciej.n
    • Thread
    • 3cx 3cx phone for windows can't call client cti cti mode
    • Replies: 9
    • Forum: Web Client
  5. Neonjoe

    Misfunction on Snom D785 in CTI Mode

    So we just started using some Snom D785 phones in the office after the templates for them just got added. We're experiencing some issues using Windows Client CTI mode. Any time we try to place a call from CTI client, it is placing 2 calls at the same time. On the phone at extension 106, no...

  6. V15 hot desking and CTI problem att. transfer

    We have now configured hot desking for our welcomedesk. everything works great. Only one little problem left. If the person at the welcomdesk will transfer a call to a person by att. transfer the microfon will not be muted and no music is on for the caller. Will this be solved in a futher release?

  7. Gigaset DECT phones interacting with Windows client cti and TAPI

    We are using the windows client and the multiline TAPI. Interaction cti with Snom D345 is working fine. Now we would like to use at several extensions Gigaset S650H pro or Gigaset SL750H pro (@ Gigaset N510) to cti interact with the Windows client and the multiline TAPI similar to the already...

  8. 3rd party CTI API (server-based API)

    We are looking for SIP server with ability to provide 3rd party CTI API to control call server and manage Queues or ACD or Routing point (vendor dependent terminology). We are looking for real 3rd party CTI (server-based functionality), not 1st party (not to control only the specific client...
  9. Sven Witlox

    Mobile client as CTI device

    Can the IOS or Andriod 3CX client be used as a CTI master for GSM calls? We have a customer with low data available so we want to use the data of the GSM for controlling the device. When making or receiving a call this comes over the GSM network but we want to control this call via the 3CX app...
    • Sven Witlox
    • Thread
    • android app call back cti gsm ios webclient
    • Replies: 0
    • Forum: Windows

  10. Hearing OnHold music after making a call with Client as Deskphone (CTI)

    When I make a call from the Deskphone to my mobile , then I hear a normal ring tone. But when I call the same mobile from my Windows Client , I pick up my Deskphone, ....and then I hear the OnHold.wav music on my Deskphone....(my mobile is ringing)...strange....I want to hear ring tone , I want...
  11. rsh

    Cisco phone with 3cx webclient

    Is there a way to use 3cx v15.5 webclient in combination with cisco phones (mostly spa504g)? Phones, PBX and webclient are in same network.
    • rsh
    • Thread
    • cisco cti webclient
    • Replies: 1
    • Forum: Windows

  12. CTI mode for RDS & Citrix and local soft client

    Hi, It would be great if it’s possible to use the 3CX client in CTI mode on a RDS or Citrix server with a 3CX client installed on the local device\client with an usb headset instead of using a SIP phone. This way, features such as 'hot key' are available to the customers in a remote...
    • RobP
    • Thread
    • 3cx citrix cti rds remote desktop
    • Replies: 2
    • Forum: Server

  13. Solved Error in Windows Client When Attempting to Use CTI

    I am receiving the following error when attempting to use CTI mode in the Windows client to initiate a call from my desk phone to another internal extension: "Error occurred whilst performing a call. Possible reasons are that you are using 3CX Phone System FREE version together with a phone...

  14. SECURITY Issue - 3CX Windows Client in CTI Mode connected to Yealink T46G

    Hi everybody, maybe I am just missing some functionality or the 3CX Windows client is only able to send plain text messages to a connected Yealink T46G phone. Here is the issue: In our local LAN we deployed several Yealink T46G phones and saved the admin credentials for accessing the phone web...

  15. How to use CTI on different Networks

    I was wondering if anyone new if the following statement was still true. "CTI Mode can only be used on the local LAN where 3CX is installed" I would like our users to still be able to dial from their computer, but the computers are on a separate network. This has to be possible somehow...
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