did routing

  1. Multiple DID's to different Out of Office IVR

    Hi, I'm currently in the proces of rebuilding a 3CX v18 instance in a v20 SP2 instance but i'm running into a problem. In v18 I had multiple inbound rules setup to the same Queue while in Office with the specified name so our Queue member could see which company DID the client was calling...
  2. DID not working on hosted 3cx with Skytel

    OK am not a 3cx guru but not my first install either. System is hosted with 3cx, skytel is my SIP provider added a second number and that is supposed to DID to extension 12 on my system. Cannot get it to work, if you call the second number it just rings through on the main line, turned...
  3. DID - Phone assignment disappearing every few days

    Every few days, my DID assignment to my user phone gets unset. The only way I know it's happening is my daily "google verified listing" spam call goes straight to voicemail and my phone doesn't ring. This is a major issue if I'm not going to get phone calls because the system is resetting my...
  4. Unable to route a DID to a users extension

    I am trying to give my users a direct line number and have obtained the DIDs from my SIP trunking provider (Breeze Connect) however I can't get the direct line to route to their extension instead it will only route to my digital receptionist which I have set to my main trunk number. I have tried...
  5. Commpeak SIP Trunk connect to 3cx

    Our company has been using commpeak's SIP Trunk and DIDs we used to work with zoiper but now we upgraded to 3cx. So my question is how to connect my commpeak DIDs and SIP with 3cx?
  6. Solved DIDs and outbound

    I have two phone DID numbers with nvoip.com.br How can I select via dial which one for example 9 + number for one DID (Goiania) and 8 + number (Sao Paulo) for the other DID location? Thanks
  7. Solved DID calls rings main number.

    We just completed a new phone system using 3CX, we are currently having a issue for users who have a DID number, when calling their DID number, the main number listed in 3CX will always ring, I have reached out to our SIP provider and they said that the issue is caused by the phone system. I am...
  8. Inbound call routing

    Hi All, I have a little issue we have moved from a voip provider that allowed the yealink phones to show new inbound callers even when the end user was on a call, this could allow the receptionist to put the current call on hold to answer the new inbound call and transfer the new call to...
  9. Is it possible to change DID routing with CFD?

    As the title says, I'm wondering if it's possible to use Call Flow Designer to change in-office or out-of-office routing for a specific DID? And if it is, how can I do that? :)
  10. tastycoders

    Solved Only one DID works when set to Main Trunk No

    I have three DID's. I can get one to work for inbound when setting it up as the Main Trunk No. The other two I have going to two separate phone extensions. When I call them nothing happens. I was able to try a test call to the numbers. The call is being delivered to my IP address of...
  11. Solved DID routing not working - PBX Free

    I am using VoiceMeUp as my SIP. I have 2 DIDs but all calls route to the default IRV. I have seen threads about the DID not being identified properly. Unfortunately the call log doesn't provide enough info for me to see what the actual DID is that's being passed. Could be something else but...