disconnect

  1. Frequent disconnection from SIP Trunk [Cause: Cause: 408 Request Timeout/REGISTER from local]

    For the last few days i have been getting frequent disconnections of the SIP trunk resulting in calls being dropped and delay to come back. I use 3cx hosted instance with a supported SIP provider, Modulus in Greece. I have already contacted them and they cannot see any issues from their end. I...
    • Zisis
    • Thread
    • disconnect dns error sip trunk unregistered
    • Replies: 8
    • Forum: Other

  2. User drops to 'Not registered' state when browser tab not in foreground

    Hi We have this strange issue that impacts a single user on the PWA + web client. Repo: 1. User connected / logged as normal at https://xxx.yyy.zzz:5001/webclient - they show as Available 2. User puts the 3CX browser tab into background - i.e. starts working in another browser window or tab 3...
  3. wars

    3CX SBC disconnecting and reconnecting at least two times an hour... Where do I start?

    Hey all, happy new year! I'm after a bit of advice. I've noticed our SBC is having issues over the past few days (but today it's a problem because previously it was over the weekend with no traffic, now it's a weekday and we are actively using the system). It's been emailing each time it goes...
    • wars
    • Thread
    • 3cx tunnel 3cxtunnel disconnect sbc border controller tunnel sbc issue
    • Replies: 20
    • Forum: Phone System / PBX

  4. Freezing / Disconnections w Desktop App

    We've been experiencing some intermittent issues with our 3CX platform over the last few months. I have a list of the major ones listed below. We are currently running the 18.0 (Build 965) and have the O365/Teams integration and use the 3CX Windows desktop softphone exclusively. I've listed...
    • PremierOne
    • Thread
    • deskotp app freezing desktop disconnect
    • Replies: 5
    • Forum: Web Client

  5. Transfer + Disconnect in same function

    Hello All, I am working on a menu where I transfer the caller, but after the transfer when I want to disconnect it ends in a dead end because the call is not connected anymore. So a function to Transfer + Disconnect. What the problem is that if DTMF input is registered the prompt plays and...

  6. CFD: Disconnect Call with "Busy" status

    TL/DR: How do I disconnect a call in CFD as "Busy (486)"? I have a beginner question. Unfortunately I can't find an answer in the forum/ internet. But I'm probably just missing something or just don't know how to look for the problem. So I have a routine that tries to forward a call to...

  7. How can I use CFD to determine whether this call has been disconnected

    Dear All, How can I use CFD to determine whether this call has been disconnected? Example : I have an application in CFD. When the transfer component is used to transfer the call to a Queue, the system will automatically run to the disconnect flow, but the call has not been disconnected at this...

  8. Disconnect handler not running

    Greetings, My colleagues and I have stumbled upon a questionable issue we believe to be a bug within the CFD. The disconnect handler appears to be ran only when a disconnect component is explicitly called. That is if the call ends execution on the main flow as normal, without any explicit...
    • Eric B
    • Thread
    • call flow designer cfd disconnect disconnect handler email execution
    • Replies: 4
    • Forum: Call Flow Designer
  9. bentech

    Grandstream Phones Disconnecting

    Hi All, Trying to see if anyone else has had this problem. Running the most current 3CX install on AWS and Grandstream GXP2140s with most up to date firmware with default template. Phone will randomly disconnect. They will sometimes go an entire week fine and then one of the ten phones will...

  10. system disconnects caller

    any help would be appreciated. when i transfer to an extension there is silence and it hangs up the call cox sip trunk is 192.1681.4 3cx is 192.168.1.8 ip phones are 192.168.1.2xx 3cx has direct access to 1.4 for the sip trunk no firewall on internal lan from 3cx to sip trunk...
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