You will see that in image ChatLog1, you can export each conversation from an export from a single conversation, as you can see in ChatLog 5
But we are requesting a feature that allows to do a Mass Export of all conversations in one export with the message column, so you are able to read all...
Hi,
I would like to export in CSV Call Log from 18 november 2023 to 18 november 2024 (so 1 year).
But i only have a 2.4Mo file, with 20.000 lines, that doesnt reach 18th nov 2023.
Is this an expected/normal behavior? Is there a way to avoid this?
Thx,
Good afternoon. We need to upload information about all users, including IP address, somewhere (e.g. Splunk, Excel).
The standard user export unloads everything except the IP address of the phone.
Do you have any ideas?
We are testing out the v20 upgrade and we have noticed an issue with the user export/import.
When you export a user, the CSV is missing the previous Department information for that you,
and yet, when you import, it complains you must have the Department info to import.
Is this going to be fixed...
A partner of ours with multiple 3CX customers hosted in AWS would like to move those VMs out of AWS. Has anyone done a migration like this before? Is it possible? If it is, I'm assuming each VM will be backed up into an ISO file or something like that so that it can be imported on the new...
Im performing an audit for one of our larger clients where I am tasked with cross referencing the DID inventory for each trunk with what is on-file with each provider. I am fully aware of how to import/export using inbound rules however this wont work in this situation because the list is...
Can't find where you export contact data from? To xlsx/csv. Please can someone link a walkthrough to how to export Saved Contacts, or let me know how? Thanks in advance!
Hi, I think I've found a bug with an extension setting.
When I set the extension status to DND via a webclient, android phone, Yealink T46S or via the management console. The value in the export under the column "DND" doesn't change to 1.
The reason why I ask this is because a customer of ours...
I've searched the forums and the previous conversations basically went, you have DID's they need to route. This is the logic for placing DID import/export in Rules instead of the DID page under the trunk. Where I think the conversation fell short, and is what I'm running into is that I'll bulk...
Looking for the ability to COPY BLF keys from one extension to another especially when the keys are already setup. I know you can select multiple extensions and edit them all at once but I haven't seen a way to select them and have current BLF keys copied to the extensions with blank keys...
Hi there,
is there an option to define a default forward destination instead of Voicemail for the extensions settings in 3CX Management Console?
Alternatively: Is there an option to export forwarding settings and import those?
Regards,
Thomas
Is it possible to do this? I read something a while back about export and importing, but then another thread about cloning feature request.
We're on v14, but planning on moving to v15 soon. We need to change all phone extensions to match the rooms that they are in.
I would like to do this...
Hi,
I found a bug, where Export button (csv) on Call Log page is pulling data one day backwards than what you set up in filter.
Example:
Go to Call log page,
Set up Filter used for: from 19/05/2017 to 19/05/2017, External to Any, Unanswered
Then hit Export and check e-mail / reports section...
Hi, new user here,
Wanting to export call logs from the last few years to clear space on the server and hopefully help things run smoother on our server. Any instruction on how to export call logs onto an external hard drive?
Appreciate any help you could offer.
Thanks