facebook

  1. Facebook integration to 3CX

    Hello, I want to integrate Facebook page messenger to 3CX I followed guidelines from 3CX : https://www.3cx.com/docs/manual/facebook/ but I am stuck on verification process. Step 4.6 I can't see same thing on my facebook side. I don't know what I to fill etc. see attached
    • Nik_si
    • Thread
    • 3cx 3cx + facebook facebook messenger
    • Replies: 1
    • Forum: Live Chat
  2. TLCtech

    Setting up FB/Meta Integration , isnt working in dev mode

    We had FB messenger working before, but I remember reading 3cx wasnt going to support it anymore. Suddenly, we lost access and figured thats what happened. Then I see that 3cx still supports this, so Ive been working to get our page up to par and setting the new integration up. I made the...

  3. wierd issue with Facebook messenger

    Dear All, good morning I have an issue with FB messenger i cannot solve. I followed all the steps to connect 3cx with FB messenger it works with one of my pages, tried again to create a new page , it works, for as many new pages i create Although i have one page (the most important) that...
  4. Rick-Arcus-IT

    Supporting multiple customers

    Hello everybody, I was wondering how you all support multiple customers. We are a PBX service provider with over 100 3CX systems in our data center. We get requests from our customers for the WhatsApp integration, but I'm still wondering about how to set this up. Currently, Meta only allows 2...

  5. FB PAGE didn't push to my 3CX Webclient

    Hello Team, I'm still struggling on how to integrate my FB page to our 3CX web client. I also follow all the steps in this link : https://www.3cx.com/docs/manual/facebook/ but when I tried to chat on my fb fage, it didn't notify my 3cx. All PAGE ID, Webhooks, and Token are correct. Can someone...
  6. AGidi

    Yet another Whatsapp Chat request.. and WHY it is feasible and required.

    I have searched all over and have seen the CEO responding they are keeping an eye con this but somehow got dissuaded because the client needs to pay $ and the connection closes after 24 hours. I do not see this as a downside. What i see as a downside is losing sales to other unified...
    • AGidi
    • Thread
    • chat facebook integration whatsapp
    • Replies: 2
    • Forum: Other

  7. Website chat behavior inconsistant with FB and SMS forms of chat

    We have all inbound SMS, Facebook chat, and website chat flow into the same queue since it currently doesn't have good support for chat bubbles and selecting departments ext. Anyway, Facebook and SMS flow through and are available for later immediate or later viewing regardless of...
    • SyncWave
    • Thread
    • 3cx live chat facebook sms wordpress
    • Replies: 5
    • Forum: SMS
  8. StevenMDR

    Solved Messaging is broken on our machine

    We are running 3CX V16 U8 on a KVM with QEMU using Sea bios. We've been running stable for months, but now Everything except the Messaging section in the management console is working. When I click on the Messaging section of 3CX-MC the web-socket connection to "/notifications" stalls for about...
    • StevenMDR
    • Thread
    • 3cx sms browser facebook kvm management console messaging qemu v16
    • Replies: 13
    • Forum: Phone System / PBX
  9. bentech

    SMS Response Templates

    Does anybody have any ideas for a templated response to chat messages? IE. a store has people messaging from the website/SMS/facebook, all asking the same questions. Is there any good way to keep a list of responses for an easy reply?
    • bentech
    • Thread
    • facebook live & chat sms templated responses
    • Replies: 3
    • Forum: SMS
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