fanvil x5s

  1. Auto Provision Fanvil phone behind SBC not working

    Hello, I have successfully installed a windows SBC for a remote branch. The SBC is up and online in the Console. I follow this guide to add an IP phone, connect via SBC. I get the following message in Logs: Provisioning file for MAC 0C383E1Axxxx of user 3xxx requested by 8x.x.6x.2xx was...
  2. Fanvil X5S - Multiple units fail to update from 1.12.5 to 1.12.9

    Hi All, I have an install at a client where they have Fanvil X5S phones. 3CX is: Product Professional Annual Version Number 16.0.611 License Expires 09/02/2020 8:01:42 AM The date is actually 2 Sep 2020 (current, active license), rather than 9 Feb 2020 as it shows. The phones...
  3. 3cx v16 & Fanvil X5s questions

    Hoping someone here can help with a couple questions. 1. We have a customer who is transitioning off an old Nortel BCM phone system, on the old system when they made an intercom call to another extension that was on a call it would display on call so the caller knew the callee might not be...
  4. 3CX 15.5 - Fanvil X5S - Firmware Update

    Hi, we discovered an issue with the current Firmware 1.4.4.2 by fanvil 3CX Version 15.5.13103.5 Default Phone Template We are using a leading zero to call to an external target. If we dial for example 00123456 on a fanvil and hang up, the following number shows up in the call log (at the...
  5. Fanvil X5S and X6 Unable To Factory Reset

    Hi, I reinstalled my installation of 3CX and I had to reprovision the phones. We have only Fanvil phones on our network the X3S, X5S and the X6. I followed the instructions in the following link: https://www.3cx.com/sip-phones/factory-reset-fanvil-x-series/ I was able to factory reset the X3S...
  6. Fanvil Phones Not Showing in Phones Page

    I have installed a pro version for 3CX Version 15.5.3849.1. I have some Fanvil phones the X3SP and X5S. I've installed the PBX successfully and plugged in the phones onto the network. The phones are receiving IPs via DHCP successfully and I can enter the web interface for the phones. However...