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  1. Integrating Google Speech Transcription for V20

    Hello, Not entirely sure if this is the correct sub-board to post this in, but this seemed closest to what I am looking for. One of my clients had Google Speech transcription set up for 3CX V18 and it has not been working since we upgraded them to V20. When I check the Transcription page, I...

  2. V20 U3 Google Transcription issues

    Hi all, We upgraded to v20 sometime back and obviously transcription was no longer available. We've recently upgraded to update 3 and reconfigured it to work with Google voice to text transcription. Voicemails successfully land in the Google bucket, and the v2 API reckons it's successfully...

  3. Multi-Language Voicemail Transcription in 3CX V20 - Feasibility?

    Hi everyone, I’m currently deploying a POC 3CX V20 U3 beta system as part of the upgrade planning for a large V18 deployment update. During this preparatory phase, I’m exploring the voicemail transcription feature, and I noticed that you have to select a single language for transcription during...
  4. techcare

    Google Analytics and such

    G'day guys, I have a few clients wanting to track interactions with 3CX Chat on their website. Currently it appears that Google Analytics is NOT doing this by default automatically. The only thing I found to reference it should is here =...
    • techcare
    • Thread
    • 3cx live chat analytics google
    • Replies: 0
    • Forum: Live Chat
  5. KL_Astranti

    User unable to access 3CX through SSO

    One of our users has a 3CX account and was recently set up on a new laptop. They attempted to sign in with Google as usual, and the login failed and it said that there was no 3CX profile connected to that account. Is there a reason that Google sign-in would fail? Their account had group...

  6. Google Integration - can't get past the login screen

    So I've set up Google SSO by following the instructions to the word in Google Console (with an internal user type), updated 3CX with the client ID and secret, and enabled all users for Google sign in. However if I try to sign in to the webclient with it, I type my email address and password...

  7. Google text to speech and Speech to a Text authentication issue

    Hello everyone I hope that all of you are doing well, I have followed step by step using this guide https://www.3cx.com/docs/cfd-google-cloud-speech/#:~:text=Using%20Google%20Cloud%20Speech%20Services%20with%20the%203CX,Build%20and%20Deploy%20to%203CX%20Phone%20System%20 and I am getting an...

  8. Google Verified Calls

    Howdy all! I was wondering if 3CX is planning on incorporating Google's new Verified Calls API. From what little I've read it feels like this would need to include both the SIP Trunk provider AND the PBX to work seamlessly. Here's the link for anyone who wants to go deep...

  9. Migration from OVHcloud to Google

    I have recently joined a new business within the IT department and I have been given the 3CX phone system to focus on firstly.. We want to migrate from OVHcloud to Google Cloud, could the steps be provided please in order for a smooth migration and switchover? We have a project set up already...

  10. 3CX failed to establish connection to activation.3cx.com - Google Hosting

    Hi all, The below is from our first google hosted 3CX server, can anyone advise as to what is required to allow this commination?

  11. Conference scheduling synced with Google Calendar

    Hi, I am not sure where to post this.... I have a client who wants google calandar sync'd conferencing scheduler in 3CX - is this possible? Can it be acheived by creating a call flow?

  12. 3CX with Google Voice via Obi200

    Hello, Does anybody know a successful way to configure 3CX to connect to Google Voice? My Current (failed) Attempt: I have an Obi200 (now Polycom) that has successfully connected to GV, configured the Obi200 to provide a SIP trunk (following the directions listed here...

  13. Either Windows or Chrome is blocking the management console

    Hi there, I'm new. I've installed 3CX on to a Google hosted virtual machine. The installation completed and my login information, password, etc were all emailed to me. I can access the management console website when I use the Chrome browser on my smartphone, but I can not get to it from the...
  14. TWilliamFTV

    Server Error on your Google account

    Hi! I get "server error" before login on my management console. I have an account hosted on your Google account. I think you should only restart the system. My account is ftvcompany01.3cx.it Thank you!

  15. PBXExpress Instance DNS Issues

    Hi Everyone, When i originally created a 3cx account i did a managed instance inside of 3cx's Google compute cloud and assigned it to the domain name companypbx.3cx.us. As i was demoing the software i decided that i wanted it in my amazon account so i re-deployed the instance. Now i have an...

  16. Cannot access hosted 3CX System

    Hi, i believe my google hosted system has been hacked. phones wont connect, logon details don't work. no backup since 26th, checked XML for the logon details these DON'T work. Please reach out.

  17. PBX Express firewall changes

    Hi all -- Disclaimer, I am very new to 3cx and the intricacies of VoIP. I have a instance of 3CX PBX Express (via the web wizard etc) and I have subscribed to an "approved SIP provider" for 1 SIP trunk. We are suffering from repeated and random SIP deregistration and registration. The SIP...
  18. Brandan Hermo

    3CX client - sync GOOGLE CONTACTS and OFFICE 365

    After many tests we have verified that the synchronization of the 3CX SOFTPHONE with GOOGLE CONTACTS and OFFICE365 is not complete. For example, if the contact is not saved as MAIN, it will not be identified when there is an incoming call in 3CXPHONE. Another example is that when a contact is...
    • Brandan Hermo
    • Thread
    • 3cxphone contacts google improve office365 windows
    • Replies: 1
    • Forum: Server
  19. Silly English Kniggit

    CRM Integration: Google G Suite

    We're increasingly seeing G Suite being used by business, including some big businesses (for example Autotask). Specifically we're being asked for 3CX "address book" (the shared one) to sync from G Suite contacts.

  20. Registration at Twilio has failed

    3CX hosted in Google taking advantage of the year free licence. Twilio setup for their SIP Trunk offering. Able to receive calls but not make them. Trunk is not registering correctly. Logs show: Registration at Twilio has failed. Destination (sip:[email protected]:5060) is...
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