hold

  1. Reporting, Queue calls placed on Hold

    Hello, A potential client has a reporting requirement. Here is the scenario. A caller reaches a queue and is answered, the agent has a customer walk into the store at the same time who needs assistance immediately. The agent then tells the caller he will be putting them on hold while he...

  2. Line Selection with PSTN Gateway

    We are setting up a new install and are wanting to have line selection when calling out as well as being able to place a call on hold on line 2 and pick up line 2 on another phone. Is this even possible with this system. We have a patton smartnode 4 FXO port with 4 pstn line coming into...
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom