hosted 3cx

  1. VOIPCONNECT

    second Trunk giving busy tone

    i have 2 trunk from 2 separates providers with different DID. one is using route 1 for incoming and router for the second. first trunk is working fine with no issues. second trunk is also registered but for incoming calls it either drop the call or give busy signal. Log on the provider's side...

  2. VoIP Traffic choppy audio only on callee end

    3CX Version 18.0 Update 3 (Built 461) Server OS, Windows Server 2022 Is the 3CX Server Hosted and where? Hosted by 3CX IP Phone Make/Model/Firmware version,Yealink T58A version 58.86.0.39 Provisioning Method: SBC Trunk Provider or VoIP Gateway Make/Model Twilio Has the Firewall Checker passed...

  3. Solved W52P Provisioning Problem

    Hi, Having issues trying to provision Yealink W52P base station with two handsets. V18 hosted 3CX. I believe I have updated to the latest firmware 25.81.0.10 and have followed the provisioning method for 3CX SBC but having no success at all when trying to autoprovision. Says "Operation Done"...
    • Scott EIT
    • Thread
    • hosted 3cx w52p yealink
    • Replies: 3
    • Forum: Yealink

  4. Office Staff/Operator Administration of 3CX

    Hi all, Is there a way to allow office staff/receptionists to access the system in order to change voicemail, set holidays etc without giving them access to the whole system?

  5. Solved Default NTP Servers

    How to change NTP server in Free Hostet 3CX version: v18 Update 2 (Build 314) from pool.ntp.org to another?

  6. W52P with Hosted 3CX

    Hi, Have a problem trying to add a Yealink W52P base with some DECT handsets to a clients hosted 3CX. I'm trying to provision them with Direct SIP (STUN) method but running into a problem. I've updated to the latest firmware (25.80.0.28) and factory reset but every time it restarts after...
    • Scott EIT
    • Thread
    • hosted 3cx stun provisioning yealink
    • Replies: 3
    • Forum: Yealink

  7. Unsupported VM box

    I am using a 3CX hosted system. When incoming calls come into my office that are not answered goes to a general voicemail box where the voicemail gets distributed through a hunt group to email since multiple users may need to review the message depending on who is working at that time. All...
    • biggreyphone
    • Thread
    • fanvil hosted 3cx mwi shared mailbox voicemail voicemail and mwi voicemail notifications
    • Replies: 6
    • Forum: Phone System / PBX

  8. Hosted 3CX firewall settings

    Are the requirements for local firewall settings for a hosted 3CX server [by 3CX] the same as a locally installed 3CX system? [regarding ports etc] I see the wiki for firewall configuration when 3CX is installed behind a firewall but not when it is hosted. In my situation, I am also using a...

  9. Solved Polycom VVX BLF Behaviour, Incorrect - Manual Fix for Hosted Instances

    By default 3cx set Polycom VVX BLF to automata, which when pressing the BLF line key immediately transfers active calls to that resource, and if you repeatedly press the BLF key, it will barge you into the call, Which is not a user friendly feature and should not be a default setting for any...
    • Kieron_Voip
    • Thread
    • bug busy lamp fields hosted hosted 3cx ip phone polycom template
    • Replies: 9
    • Forum: Other
  10. jmh-itsjessnetworks

    Solved 3CX Instance Offline??

    Hi, My instance hosted by 3CX has gone offline, and I cannot access it. This is very urgent.

  11. ATA HT802 Remote Configuration for Google Cloud Hosted 3cx

    Just wanted to confirm that I should be able to configure a Grandstream HT802 ATA for a client that needs some basic analog phone functionality at one remote site and a fax at another? I've read some conflicting posts but I believe the last word was it is possible and supported? Thanks!
    • systemstech
    • Thread
    • ata fax fxs hosted 3cx
    • Replies: 4
    • Forum: Other

  12. yealink t56A fullsip

    HI, I have 5 t56a yealink with the 58.86.0.20 firmware, on a v18 3cx, In all of them, when i click on phone or contact or history, nothing appened. I try without the last update, with the recommended update of the phone.in varius site ( both are hosted by 3cx) this made the phone barely...
    • Tiltjm
    • Thread
    • hosted 3cx t56a
    • Replies: 1
    • Forum: Yealink

  13. Solved Forward to Cell number when internet / network is down.

    Hello, I am trying to configure failover to a cell phone number when my internet, internal network, or my phones are down. Scenario: externally hosted 3CX, 3 phones, 2 are part of a queue. All incoming calls are routed to a queue during office hours and to a virtual assistant after hours...
  14. amannick

    Solved Having trouble after installing 3CX on Amazon LightSail

    Hey Guys I was using 3CX on Hosted BY 3CX and had no trouble however I moved my system to Amazon Lightsail since then my 3CX is missing calls. Sometimes it doesn't even ring call or show in reports. Can u guys make any suggestions
  15. CENSON

    Solved Machine is not reachable. Please check the internet connection and firewall settings of this network.

    My hosted instance is not reachable, and I have not received any advice on adverse usage. Is there a problem that I can fix?

  16. Solved Softphone and SBC and Registration failure, oh my!

    Hey folks, So here's the skinny: I have a 3CX hosted instance of the PBX running fine. The local SBC is connecting to it fine as well and any and all IP phones I provision are working correctly, however...when I try to 'register' my softphones with the system, it fails. What I've noted is...
  17. JohnS_3CX

    Delete Instance Hosted By 3CX

    Question: I have a hosted by 3CX instance and I wish for it to be deleted. How can I do this? Answer: You may login to your account "https://portal.3cx.com " go to Systems, click at your Subscription which is Running and click STOP which will reset your key and delete your machine.
    • JohnS_3CX
    • Thread
    • 3cx hosted cloud hosted cloud hosted decommission remove uninstall hosted 3cx hosted pbx
    • Replies: 0
    • Forum: Phone System / PBX

  18. Yealink T58A - No audio

    Hello, Please see below system details: 3CX Version, Enterprise Annual 16.0.504 Server OS, Debian 9 Is the 3CX Server Hosted and where? Hosted on VPS (cloud) IP Phone Make/Model/Firmware Yealink T58A Firmware: 58.83.0.25 Provisioning Method: Local / VPN / STUN / SBC: STUN Trunk Provider or...

  19. Change license key 3cx hosted version

    Hello all, we recently started using the 3cx hosted version on 3cx nl We are now in the process of upgrading to a paid version. We bought the key, but there doesn't seem to be a way to install it. Can anyone help out? Best regards, Henk
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