incoming

  1. Sip Trunk DID setup

    Hi all. I have a sip trunk with DID numbers 3000-3099 and the carrier sends 4 digits. My extensions are also 4 digits in length and they are numbers 3000-3099. The trunk also has a main number 5743321. I am lost on the configuration. Please assist. Do I do the following steps and it works? 1...
    • Gurei123
    • Thread
    • ddi did inbound incoming sip trunks
    • Replies: 5
    • Forum: Other

  2. Delay between incoming call and connection to CRM

    Hi Edossantos, we've implemented our notification system for a client of ours, and they have the problem that many times there's a delay of several seconds between an incoming call and the notification po in their CRM. We tested our notification system several times by manually calling the...
    • devtendenz
    • Thread
    • call crm delay incoming
    • Replies: 1
    • Forum: Other

  3. No audio on incoming calls

    Good afternoon. I have a case, at least strange on an android phone. I downloaded the 3CX on it and performed the normal configuration. The strange thing about him is that if someone calls this Android extension, the person who called does not hear anything. However, if I enable Speakerphone...
  4. Telecomlijn

    Queue call history not visible

    We're using multiple queues but when one colleague handles an incoming queue call this call is not visible for the other colleagues in the callhistory. I can see the call in the recordings, but not in the call history, how can I configure 3CX to show these calls in the callhistory also? Thank you.
    • Telecomlijn
    • Thread
    • callhistory history incoming incoming call not visible queue visibility webclient
    • Replies: 1
    • Forum: Web Client

  5. Solved Limit incoming and outgoing calls

    Hi, I am new to 3CX. Please can someone tell me how to limit the amount of incoming calls to 2, so that I can allow 3 outbound calls at all times. The SIP capacity is set to 5. Would this be the Call Queue feature, and setting it to 2 will prevent any more inbound calls? Thanks
  6. Michael Menor

    Incoming calls dropping at the 3 minute mark

    Has anyone experienced this issue where an incoming call would drop exactly at the 3 minute mark? This also happens when an incoming call is Parked, then picked up by the end user - it will end at the 3 minute mark. VERY FRUSTRATING!! A little background on the setup: Incoming SIP trunk is...

  7. 3CX V15 Incoming calls Failing

    Hello, Recently our incoming calls are starting to fail more and more and the only way to resolve this is by restarting the PBX server. Nothing has changed for a while. no config settings on the SIP or any sec settings. I see this in the logs at around the time of the failures SIP...

  8. PIN for incoming calls

    Hello, We have support number where only users from authorized companies can receive support. Is there possibility to enable and maintain PIN that user should enter before he is connected to agent? If yes, how can I do that? Thank you in advance!

  9. 3CX disable outgoing calls to be posted in CRM

    Hi, I am trying to list all the incoming calls that are made in our 3CX in CRM. I managed to do list this successfully, but unfortunately I cannot distinct incoming and outgoing calls. Below is the xml configuration. Can someone please help: <?xml version="1.0"?> <Crm...

  10. Solved 3CX using Thinktel SIP Trunking - Incoming fails with a 403

    We're using a 3CX v15.5 system, and I've configured Thinktel SIP trunks as per the guidelines published by 3CX. My outgoing trunks work as expected, but I receive 403 errors on the incoming trunks. The Firewall Test ran clean. Anyone have similar challenges with this combination? Any...

  11. Solved setting up 3CX to accept incoming call from a DID and route to internal numbers

    hi, sorry, i am a complete beginner... please help I have done this: 1) purchased a DID, 2) installed 3CX on a linux server (hosted on AWS), and i want incoming call to that DID to be routed to the 3CX server and eventually go to one of the extensions which goes to a 3CX client soft phone 3)...

  12. ISSUE WITH INCOMING CALLS

    Hi! I am new to voip, and was advice from my provider to use 3CX softphone, my outbound calls are working fine ever since, but for the incoming calls, more often i get calls drop in the middle of the conversation. Please advice.thanks!
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