license limit

  1. Feature Request: API Key and Operator routing

    Hi, With the licensing changes to extension limits, it'd be great to see 2 changes to help reduce extension requirements: A dedicated API key Ability to route Operator to call handling objects Currently we have a baseline of 3 extensions before we even start adding any users; our dedicated...

  2. License Full Call Handling

    I’m running a self hosted 3CX v20 instance with a Twilio SIP trunk for my HVAC business, and I’ve run into a behavior that I believe is a meaningful gap in 3CX’s call handling. The issue When the concurrent call license limit is reached, 3CX answers the incoming call and plays a recording...
    • ASofNWAugusta
    • Thread
    • 486 busy here 503 service unavailable call handling license limit
    • Replies: 0
    • Forum: 4SC

  3. WakeUp calls scheduler - Simultaneous limitations workaround

    Hi everybody, this is my problem: some of our Hotel customers were complaining about that sometimes their customers told the concierge that they did not receive any wakeup calls even though the receptionist did set those right. Tha strange thing was that when we looked at the call logs we did...
  4. Harjeet

    SC License Limit

    we got 32 SC pro license, and looking at live/active calls screen there are around 10-12 active calls. but at same time we are getting email alerts that license limit reached. and users also saying they can't call out every now and then . its definately not reaching anywhere near 32 calls...
  5. Manos Val

    License limit is reached, active calls: [1030,1031,1034,1035,1036]

    What this event log means?
  6. Paul Omans

    Forward Call on License Limit

    I would like an option to be able to forward a call to an external number upon the license limit being reached. Not sure how realistic this is, but I figured I'd see if there was any mutual interest on anyone else's end for this to be implemented.
    • Paul Omans
    • Thread
    • call forward call forwarding license limit
    • Replies: 0
    • Forum: Server

  7. License Limit Reached with Paging Group

    Does each handset within a paging group count towards the concurrent call license limit? I have a client with a 16 sim call license and they can't seem to page more than 15 handsets via paging ring group. Is this normal behavior? I assumed it would be considered 1, maybe 2 calls towards the...
  8. kinetix

    Implemented 911 Capabilities with License Limit is Reached

    Example... If you have a 16SC License and all licenses are used and there is a call to 911, that caller also receives a message saying there are no available licenses. It is crucial for a 911 call to be handled appropriately. Suggest allowing 911 calls regardless of license size.
    • kinetix
    • Thread
    • 911 e911 emergency license limit maximum license
    • Replies: 31
    • Forum: Server

  9. Upgrade 3CX to more Sim Calls

    Is it possible to upgrade my license for more Simultaneous Calls without reinstalling my 3CX? Thanks, Regards. Roberto.

  10. license limit, redux

    Today we had another conference call, with 3 participants. We have a 4 sim call license. When the third participant joined, we were ejected from the conference. We received emails that said: License limit is reached. Active calls: [354,356,361,362,363,364] How can 3 participants generate 6...

  11. 3CX Bridge to UCM SIP Trunk

    Hi, I had created a bridge between 3CX and UCM. I can receive inbound call from UCM to 3CX Extension without issues. But call from 3CX via bridge always create multiple calls (Shown in Call Log) thus causing License Limit reached. If I switch the bridge mode to SIP Trunk then it will be working...
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