I'm using Yealink phones...Is it possible to call a hot desk extension if no users are logged in?
I know I can do direct IP calling, but the IP isn't static so I can't program that as a BLF/Speed dial.
Hello,
We are running the latest 3cx 15.5 Sp6.
In 3cx management console, we have noticed the following:
When an extension has specific office hours (Extensions - - > Forwarding Rules - - > Auto Switch) their Current Status changes to "DND" during out of office hours.
However, when an...
Hi,
I would really like to see 2 call destinations in the Queues for different scenarios.
* No Answer (existing)
* Logged out
I have scenarios with some clients that have a queue for reception, with the no answer destination going to voicemail, but need to be able to quickly and easily divert...
Hi,
We have the following issue. We have a customer whom uses a call queue for the customer support center (4 agents). They sign on the the queue to get calls. When all the agents a in call, new callers are placed in the queue. But something the agents go on DND to take a break or have lunch...
Hello,
Was logged into the PBX viewing extensions and rights and was then logged out and told that I was locked out due to too many failed login attempts.
Andy V
Our users keep getting logged out after a few minutes of non-use. They get a 'session-expired' error, and they have to log back in. We are using Chrome. Is there a way to extend the idle time before they get automatically logged out?