logging

  1. Logging out from queues from Webclient

    Hi, some time ago we realized that one feature is missing. We can't log out each other from all queues in webclient in Team view, here: By clicking "Q" Are you planing to bring back this feature?

  2. Troubleshooting/Debugging agents randomly being logged out of queues?

    Are there any logs I can access, either on the client side or server side, that logs when agents log in and out? We have a customer who has a bunch of call center agents and occasionally a random agent will be logged out and not receiving calls. We are trying to figure out if this is user...

  3. 3CX Salesforce CRM - call picked up on mobile

    Hey, sorry if this is an obvious question, but having read through all the forums I can't find the answer! We use 3CX as a "middle man" to forward calls to the right mobile number, rather than having the 3CX app on each device (long story!) However, when I connect salesforce to 3CX, it seems...
  4. Brendan D.

    3CX Audio Conference logging

    Is there a way to see history of audio conference calls on a 3CX system? For example as an admin can I see which user scheduled a conference that was running at a specific time in the past? Thanks, Brendan

  5. Poor FXS support for FAX in 3cx, provisioning Grandstream ht802 leaves much to be desired

    3cx version: 16.0.3.676 on premise in a hyper-v vm FXS Grandstream ht802 firmware: 1.0.13.7 Provider: deutsche telekom, sip-trunk ngn FXS resides in the same local subnet as the 3cx server Goals: Use codecs G722, ALAW, ULAW, G729 in this order for voice extensions internally and externally...
  6. Larikov Sergey

    How to write logs at external script

    Hello! I started to build automatic dialer with CFD and there was a question about logging at external script. I copied the code from the topic https://www.3cx.com/community/threads/find-amount-of-available-call-queue-agents.49551/ http://myprintscreen.com/s/rgn2/2d13dd2d69 And everything...

  7. 3CX log 3cxsbc.log 60+ GB

    Is there a way to limit the log file located C:\ProgramData\3CXSBC\Logs? Also is there a way to redirect the log file to another location?
  8. Corné Hokke

    3cx Debian logging

    Hi All, since I have set up a new server using Debian 9.2.1 and the latest 3cx install (15.5.5932.2) I don't see any messages dropped from either a 'friendly-scanner' or the 'Ozeki SDK' in my activity log (3cx manager), my auth.log or messages. ie: PBX has dropped a message with 'User-Agent...
  9. Silly English Kniggit

    Both versions to log to OS log, like Windows version used to

    I was more than a little surprised to find that the Linux version doesn't write any events to the system log - not even the limited events it logs in Windows. Please at least make this functionally equivalent to Windows. Currently we can monitor all our clients' 3CX on Windows, but not on Linux...

  10. Extremely Large Log Files

    Hello, In our C:\ProgramData\3CX\Instance1\Data\Logs repository on our Windows Server 2012 that hosts our 3CX server, there is a 3CXTunnel.log file that is 60GB in size. In 3CX management, it appears that logging was set to Verbose and to keep everything with previous employers, but now this...
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