macos

  1. Access to incoming calls on macOS: no pop-up despite using the PWA

    Hello, Since the discontinuation of the Desktop App, using 3CX on macOS has become much less convenient for users. Even when installing the Web Client as a PWA, there's no proper pop-up window for incoming calls. The ringtone works fine, but users often have to search for the application...
  2. Tray icon on MacOS

    Hello, We're just installing 3CX in my company, and so far so good. For now the only (small) issue I see is with the Mac (Electron) app. I have 2 remarks: - The tray icon is taking a lot of space. It would be really nice to have only the 3CX icon, not the full text "3XC Desktop App". I didn't...
  3. MacOS / Chrome / PWA Click to dial

    MacOS clients running the Chrome PWA, how do we configure click to dial? In the Chrome click to call extension we see only 'web client' - this opens a new browser tab, not the PWA app. Searching the forum and Google but can't find a solution to this.
  4. macOS Desktop App Menu Bar Icon

    Hi there, The 3CX Desktop App's Menu Bar Extra on macOS does not follow Apple human interface design guidelines: https://developer.apple.com/design/human-interface-guidelines/components/system-experiences/the-menu-bar/#menu-bar-extras There are several problems here You include the text...
  5. Automatically change User Status when Desktop is locked

    It would be great if the Windows and Mac clients had the option to automatically change the status to Away or Do Not Disturb when the desktop is locked and automatically go back to Available when the desktop is unlocked again. This would be very helpful so users wouldn't have to change the...
  6. MacOS Client PKG

    Is there a straight MacOS PKG of the MacOS desktop client?
  7. What are MacOS users supposed to be doing now?

    Things seem a bit quiet on the MacOS client situation. Still feeling really let down here 3CX! We have 35+ people really struggling to work effectively using the webclient dialer. I see there is a MacOS native app being developed? What is the ETA on this? I also see a recommendation to use the...
  8. Solved 3CX Edge (macOS) extension crashes on opening settings->personalize

    After having worked fine for months, the 3CX extension (4.3.0.348) now consistently crashes Microsoft Edge (currently 89.0.774.48) upon clicking on Settings->Personalize in the 3CX extension window. The extension is working fine in Chrome, which is my current workaround. However, I would...
  9. Webclient and 4G Wifi

    One of my staff uses a 4G Wifi Router to access the internet as the physical broadband where they live is awful. Uses a Mac so is forced to use the Webclient in Chrome. Really struggles to maintain a live extension - the switchboard seems to work all the time, but they can't receive calls unless...
  10. CFD16 for macOS?

    Hello, we wonder if there is also a macOS version of Call Flow Designer? We use 3CX on a Linux server and unfortunately do not have access to a Windows OS, but would also like to be able to create CFD apps. Unfortunately I could not find anything about it, is there some kind of third-party...
  11. Mac Client audio quality issues

    I already found some Threads about this issue but they don't give any solution. I have Client Version 15.1.1.137 and are using a Sennheiser MB Pro 2 Bluetooth Headset. The quality of voice transmision is very poor compared to the Windows or iOS clients we also use here. I first put it to the...
  12. CounterPath Bria and 3CX

    Hello, is there an instruction somewhere how to use CounterPaths Bria on a Mac together with a 3cx phone system? TIA, Thomas