make call

  1. CallFlow: Play Audio to Paging

    Hi all In v18 we were able to use MakeCall to dial a paging group from an IVR/CFD. We did this to play an audio file to multiple extensions. Here is the CFD Flow: In v20 this does not work anymore. Does anybody know of a way to play an audio file to multiple extensions simultaneously?
  2. Detect unregistered extensions

    Hi! Is there anyway to detect if an extension is registered / unregistered? By a Call Flow I use the component "Get Extension Status", but in both ways returns "Available" even if th extension is not registered. This purpose is for using the "Make call component" in v20. Instead of making the...
  3. Call queue is not working properly

    I'm trying to implement the predictive dialer and I'm getting only a single number to the queue. When second number connecting the queue this error happens. Can you please provide me a solution for this issue? Error log is this. 02/09/2023 4:44:26 PM - Terminated from...
  4. eli.branum

    Make Call to an external number retrieved from SQL query result.

    I am creating a call flow that requests a zipcode from a caller and queries a SQL database and returns a 10 digit number. That portion of the call flow is working, I cannot complete the call using the "Make Call" to "zipcodedatabase.queryresult. The call flow logs show the following error...
  5. CFD not triggered

    Hi guys! I'm new with CFD, but it seems that no CFD works or is not triggered. I tried demo samples, that comes with installation, and also the most simple CFD ("Write something into the file"), but it doesn't work. Do I need anything to enable/disabled on the 3CX system to work or not? I also...
  6. Attach call data issue

    Hi! I have faced Attach call data component issue: When Make call component used attached data is empty. I trying to attach session to the both call legs, it is not works. Here is log: 6/15/2021 12:00:55 PM, session: 00000C11411DC963_205, cid: 13178652410, did: 13178864949, transfer from...
  7. Solved Yealink T46G "MAKE CALL" from Windows CTI Client over SBC

    On our T46G phone that is located in a remote office, it is connected with a SBC. If we use the Windows CTI client to dial, it will ring the phone with "MAKE CALL" and will then only make the call when accepted. As this is a supported phone, the CTI client should just dial the phone if I am not...
  8. How to transfer a call to External Number

    I'm in CFD in the middle of a flow. I'm getting a string with the number of my agent to call but the 3cx is terminating the call when arriving to the "make call" step. In the response content i have the number to call as a string... like "3333090123". Thanks in advance :) hugs from italy
  9. How to Record, track and manage call from PhoneSystem.MakeCall

    I am using C# / .NET Core based console to integrate with 3CX system, based on some trigger I initiate a call using PhoneSystem.MakeCall("1001", "some_mobile_number"). This works but this call does not give back any info on the call that go initiated, like I wish to track if the call went...
  10. Details on PhoneSystem.Root.MakeCall()

    I have a situation where I need to make calls from my custom code (C# on Linux using .NET Core). Here are the details: I have an application hosted (console) on the same server where 3CX instance is hosted. By some trigger, I need to trigger (or make) a call to a "Phone Number" - (external) on...
  11. Make call does not work

    Hello, When I want to use the "make call" element, this just does nothing. Does anyone have the same problem? Thank you, Steffen Maier
  12. Make Call - CLI

    When using the module Make Call, is there a way to define the CLI? I want to override the trunk CLI. I realise that I can set an individual extension to have a particular CLI, but I want to be able to define the CLI in the call flow designer as the CLI may vary depending on a set of rules. Any...
  13. Make Call

    Hello everybody, We want to 'makecall' through the call flow, but i failed. Are there some that can help?
  14. Make call doesn´t work with Windows Client 15.5 and snomD765

    Hi colleagues, after upgrade 3CX from Version 14 to 15.5 and FW Update for snomD765 to recent supported 3CX Version (8.9.3.66) making call doesn´t work in CTI mode. In softphone mode everything is fine. Some informations: We have more than 4 clients and all doesn´t work snomD765 with firmware...
  15. VAD: Make Call ... Connect Inbound to Conference or Outbound Call

    Hello, We have two requirements: 1) Connect an inbound call to a newly created outbound(external) call 2) Connect an inbound call to an conference with others in a conference room without having to press in a conference id We have experience with the 3CX API and also VAD. Any guidance on how...
  16. 3cx C# Project Make Call

    Help me i am test in visual studio c# 3cx make call method, but project is return exception.