microphone

  1. Sound/Mic Issue that is happening to Webclient only

    Greetings, So we have about 270 Users, Using Webclient to be make and receive calls for about 6 years without a single issue. last month we upgraded From v18 to v20 and we had some issues related to notifications popups and making the users registerd so they can appear online and then receive...
  2. Error report: audio input devices in the 3CX Client: Softphone: 5.1 BUILT 895 (Windows Store App)

    Client OS: Windows 11 x64 24H2, with Cumulative Update from 08.07.2025 3CX Client: Softphone: 5.1 BUILT 895 (Windows Store App) 3cx Server: V20U6 Final, with Debian Error report: audio input devices in the 3CX Softphone Client. We are experiencing an issue where the audio input and output...
  3. Issues with Jabra Evolve2 55 and 3CX Chrome Plugin – Delayed Microphone Activation

    Hello everyone, We are currently using 3CX Version 18 Update 9 (Build 20) along with the 3CX Chrome Plugin (PWA) as our softphone. For headsets, we're using the Jabra Evolve2 55 (Bluetooth), UC version, and Jabra Direct is also installed. According to our Jabra Direct, all components are...
  4. Wesley | Ruijs IT

    WebRTC Automatically Microphone gain

    Hi, Each time when I am in a call my microphone level is automatically lowered and it is very annoying. I've done some research and I've found out that in in the code of the Desktop App the "autoGainControl" option for WebRTC calls has been enabled. This means that the microphone level will be...
  5. Microphone volume very quiet on Iphone 7

    a user has 3CX version 18.4.1.309 on their phone and they can hear the other end of a call but when they speak they are whisper quiet, if they call my mobile I can't hear them but on a PC I can turn the headphones volume right up and I can actually hear a whisper (i'm at a remote location so...
  6. 3CX Windows App Mic not works at home

    Hello all, We have notebooks in the office, which the employees also take home. The notebook always runs the latest Windows 10 Enterprise x64 with the 3CX Windows app. Although the infrastructure in the office is identical to the infrastructure at home, the 3CX app does not work at home for any...
  7. Sepultura

    Solved Microphone has stopped working on all computers

    Hi, I've got a major issue with the Windows app: the microphones have stopped working. So far as I can tell all of our computers (Lenovo, HP, Acer, ...) are affected and also all microphones/headsets (laptop built-in, Jabra/Plantronics/Sennheiser headsets, cheap chinese brand headsets). Using...
  8. v 16.0.1.606 - how to increase mic volume gain ?

    Device Info ------------------------------------------------------- Phone Model: [iPhone||] Generation: [6] Firmware Version: [12.4.1] Jailbreak: [|NO] Cydia Installed: [|NO] Issue Info ------------------------------------------------------- Handset: [Phone|] Contacts: [Local|] Connection...
  9. Microphone muted in 3cx client while its useable on OS layer

    Hi 3cx-community, one of my colleague is using the provisioned 3cx client (version 15.1.1.138) for osx (macOS Mojave, version 10.14.2) with the build-in microphone. Checking the microphone in the system preferences, shows that the microphone is working correctly. While talking, the amplitude...
  10. Solved Android client 15.1.90 on Samsung S6 no microphone

    The S6 is on Verizon with the latest firmware. What's the trick to get the microphone to work? I've tried microphone source advanced/basic. I've tried audio subsystem OpenSL/Java. I've checked the app permissions to make sure all were enabled.
  11. Default Audio Devices change after connecting to other Docking\Computer

    Hello, We are having the problem that after we connect our Laptop to a other docking station with a Jabra 65 evolve connected, that the settings of our default microphone and Speaker are resetted to the default audio device in the 3CX client v14 (3CX in the cloud is still on v14) If i...