new user

  1. New User Welcome to 3CX Email

    I searched for answers but was unsuccessful. In the past, I recall that the Welcome emails were not automatically sent when a new user was created. As of now in 18 U7, it appears that the Welcome emails are automatically sent when the account is created. Is this the case? If so, how do I...
  2. destination not found

    Forgive me for my lack of knowledge but i am new to using any voip software, i am using 3cx and Twillo, i believe i have everything set up right, followed tutorials got everything to connect but when i go to make an outbound call it just says " destination not found " on the 3cx softphone
  3. kinetix

    Upon Setup, Provide OPTION to Send Welcome eMail - rather than it being the Default

    Upon Setup, Provide OPTION to Send Welcome eMail - rather than it being the Default Too often we are setting up a PBX for a client days/weeks before they are ready to deploy/train.When the Extension is created, if there is an eMail associated with the Extension, the user immediately receives...
  4. Simplify creation of users, ring groups, call queues.....

    Hello, I'm used to working with other platforms and found it easy to create new extensions without first searching an available number. The idea is, when creating a new user/extension let the administrator choose an available number from a drop down list or pop-up screen. Now it's hard to find...
  5. I feel like an idiot, startup help.

    Okay, I will try to keep this short. My wife and I are in the process of opening a small office. Right now, it's just the two of us, she handles front desk things, I handle the rest. We are going to be adding more people to the office in the coming months, but for now, it's just the two of us. I...
  6. Not found error when calling out

    Hi, I downloaded and installed 3CX latest version (15.5), run the configuration file, my status is available and I can see On Hook. I am using MAC version 10.13. But I cannot make any outbound call. I even tried reinstalling but it is still the same. I tried the client and web client, even...
  7. Newbie Issues Question(s)

    Hello All, Firstly I'm sorry if I've overlooked any obvious answers, I've managed to find a number of posts and links but still having no look with the setup of my first trail PBX with 3CX using their hosted solution. So here's my issues and what I've tried: Email: I'm using my gmail account...
  8. Very new to 3CX...what next?

    I am very new to 3CX and have installed and done the "First Time Configuration", now what? Is there a step by step instruction of what to do once the installation is completed? I am trying to follow the instructions online but it jumps from First time config to firewall and router config. Its...