New User Welcome to 3CX Email

[EyeKhan]

I searched for answers but was unsuccessful.

In the past, I recall that the Welcome emails were not automatically sent when a new user was created. As of now in 18 U7, it appears that the Welcome emails are automatically sent when the account is created.

Is this the case? If so, how do I disable this functionality so Welcome emails only go out if and when we intentionally act (I didn't find an option for this when searching)?

 

[GeorgeP_3CX]

Hi @EyeKhan,

You can disable this functionality from Settings >> Email >> Notifications >> disable "Notify user when extension is added".

 

[EyeKhan]

Hi @EyeKhan,

You can disable this functionality from Settings >> Email >> Notifications >> disable "Notify user when extension is added".

Excellent! Thank you, GeorgeP. I had seen that but thought it was only notification to the email addresses listed above not specifically about the welcome email sent to the newly created user account. I appreciate the quick reply. Have a wonderful day!