outbound call

  1. SIP > Outbound Calling > Configuration

    Dear All I hope you can assist here, let me provide you with details on what I am using and then the problem AWS LightSail Self Host > Free Version Twilio In the 3CX Management console, I have set up the configuration, which I believe is correct. I can receive inbound calls, but I am...

  2. Outbound calls on multiple caller id numbers

    Hello, I have two companies that do pretty much the same category of work but each one has its own clients. Our call flow is designed so all handheld phones ring simultaneously until someone picks up, regardless of what company was actually dialled. (Employees can see what company was dialled...

  3. outbound / inbound Call issue

    This is the log when a incoming call directed towards system. it is hosted on google cloud and setup by auto method by 3cx web. installation is fresh. i have connected a trunk not on list. trunk provider do provide complete tutorial. i had managed to send call outbound but after few mins it also...

  4. SIP Trunk using Singapore Number with AVOXI cannot make Outbound Call

    Hello, we are using AVOXI Singapore Number and cannot make Outbound Call. The Inbound call is right which we can answer call inside 3CX app when someone dial this AVOXI Singapore Number. But when we to make local Singapore number outbound calls through 3CX app, we received a voice prompt "This...
    • hkgateway
    • Thread
    • avoxi outbound outbound call singapore
    • Replies: 1
    • Forum: Other

  5. Solved Outbound Calling Rules

    I have gone through the 3CX outbound rules example (https://www.3cx.com/blog/voip-howto/outbound-rules-a-complete-example/), but i have still having issues calling outbound with our soft phones (the 3CX app on the phone). We can receive inbound calls and we can make internal calls to other...

  6. GOIP / Outbound Call Failed

    Hello Everyone i hope someone help with my case My phone system 3CX PBX is Hosted on Private Cloud ( Amazon AWS ) and My GSM Gateway is : GOIP 1-Channel my incoming calls is working Great , Also i set IVR and its all fine but i cant make any outbound calls , i tried many times from both...

  7. Unsupported Outbound Calls setup with HT813

    Hi - I'm trying to setup HT813 Grandstream with 3CX for Inbound and Outbound Calls via a PSTN line in UAE (etisalat). Till now i have completed the following setup: - Configured the HT 813 for Basic Settings, FXS, and FXO Port - Both FXS and FXO blue lights on the device - Both FXS and FXO as...
  8. leonardorebelo

    Solved Issues

    Hi! I have a small issue when i try to dial from teams to 0475623866 (its my number) 3cx does 475623866 . i got this: he tries to call 475623866 . and that don't work. i also got this:

  9. Amazon Chime outbound call not working?

    Hi Everyone, I did setup my 3cx on amazon chime. Im not an expert in 3cx just followed one video from YouTube. After the setup inbound calls are working but not the outbound. I tried to find a solution but could not find any. I would highly appreciate if anyone can help me in this. Thanks. My...

  10. Target endpoint for +41... can not be built!

    I'm having trouble getting the team integration to work properly. Inbound calls are working fine and also calls from Phones connected directly to the 3CX instance. The corresponding Error Message is "Target endpoint for +41... can not be built!" Does anyone has a hint for me, what could be wrong?

  11. Solved Issue Dialling One Mobile Number

    Hi All, I have an issue calling a single mobile number through 3CX. When the number is dialled it returns an error message saying "Your call could not be connected please try again". All other mobile numbers ring out fine. This mobile is able to call in fine. This warning appears in the Event...

  12. Get called number

    Hi, when I make an outband call, how do I get the called number info? And is it possible to filter that number with the first digits? For example, if I call +34 6xxxxxxxx, I need to get those 3 digits (346).

  13. Not outbound call from few SIP trunk

    Hey, I add 3 company to SIP trunk and I have the some problem. I cant make outbound call. I can make call to my number and answer it in 3cx. One of the provider sand me the info with "407 proxy authentication required" but I cant repair it. I have no idea whats going on. My provider 1...
    • rlesniak
    • Thread
    • outbound call outbound callerid not shown
    • Replies: 1
    • Forum: Other
  14. jed

    Autodial with TEL://12345678/ Something

    We have a outbound callcenter custumer, who is using TEL:// links for the numbers to be dialed. They really like the change to 3CX, however, they really would like to skip the last <Enter> to "complete" the call from the Desktop App. Can you please add "something" that we can add to a tel://...
    • jed
    • Thread
    • autoanswer callcenter autodial callcenter desktop client outbound call tel tel links
    • Replies: 0
    • Forum: Web Client
  15. g.fiszt

    Change tone of outbound calls

    Hello people, I'm using the webclient and I have a situation. When I dial to another extension or an external number, I receive that "tu tu" sound over and over until the other person answers it. The problem is that here in Brazil, people are used to another frequency when dialing. It's more...

  16. Unable to make outbound calls.

    Log: failed, cause: Cause: 400 Invalid to number I've rebuilt the sip trunk on both the 3cx server and the Amazon Chime side. I am able to receive calls. The outbound rules are setup to strip the first digit and prepend the +1. I was able to make calls the first day I set it up, and then...
    • Jeremy_GS
    • Thread
    • amazon chime outbound call
    • Replies: 1
    • Forum: Other

  17. Solved Outbound Dialer with the 3CX CFD

    Hello, I have configure an outbound call flow to dial some numbers automatically and uploaded same in the call flor apps. When i call the extension number assign, my call hang up but the system does not dial the numbers in the file. Can someone advise me. Regards, Shaqib
  18. Jimmy the Fish

    No outbound calls from Aussie Broadband

    Hi, I'm currently having an issue getting outbound calls to work with the SIP line my RSP provides but inbound calls work without issue. I currently have 2 SIP Trunks configured/registered, one from Australian Phone and one from my RSP (Aussie Broadband). I am able to make and receive calls...
    • Jimmy the Fish
    • Thread
    • 408 request timeout/invite from local configuration outbound call
    • Replies: 0
    • Forum: AU

  19. IVR (MakeCall) "Not Answered" after initializing IVRc "QM Failed to find call with dlgid"

    Hi 3CX family and team, I'm creating my 1st Predictive Dialer, I was able to configure the CFD flow to initialize a call list from a SQL Database and then connect with a Call Queue once the call is connected. I uploaded the config onto 3CX, initialized it with the extension. Once is initialize...

  20. Outbound Calls get 502 and 403 error

    Hi I have a VoIP number (SIP trunk) without any hardware equipment like getaways. I've installed a 3CX PBX server in win server 2019 and use 3cx softphone on Android. All incoming calls from internal or external are ok I can make a call to extensions but I can't make a call to external numbers...
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