outbound rule

  1. Outbound call "No Route Exists"

    I have someone trying to add someone to a conference call and the call failed. I checked the call log and the reason states "No Route Exists". From the screenshots below, in Call 1, there is +6104XXXX, but I have an outbound rule to strip the first 4 and replace with +61, maybe I set this up...
  2. Caller ID based upon Extension and SIP Trunk

    Hello, A customer of ours operates in Germany and Switzerland. He has a SIP Trunk in both countries. Each employee has one extension and a DID in both countries/SIP Accounts. For example the Extension 040 would have the German phone number +49 12345678 40 and the Swiss phone number +41 98765432...
  3. sergen

    Solved outbound rule with prefix

    I have setup outbound rules with prefix from 1 to 8. e.g. company A prefix 1 to dial out company B prefix 2 to dial out so on and so forth however, when I use a 2 digit prefix say 55 and striping the 2 digit from begining of the number is will not dial out. when I look at the dialer it seems to...
  4. calls without the "0" in front of the number Greece

    Hello there from Greece, do you know if there is any way to disable/remove the '0' prefix on outbound outgoing calls? let say if i want to call to 2105678901 number, normally i dial it use 02105678901. I want to dial without prefix so i can use my phone contact, or redial from recent call log...
  5. Remove Prefix digits from 3CX Client and Call Reports

    We use flowroute for a number of our customers and have been extremely happy with it, however we do everything via SIP Registration (An authentication / SIP User ID and Password) However, flowroute also makes a recommendation on their site to use IP based authentication After doing a fair...
  6. Strip "+1" from inbound caller ID number

    I'm using 3CX 15.5 and had the following question: Is there a way to strip the "+1" from an inbound caller ID? The issue and reason for this is when an inbound call comes in it comes in as +1XXXYYYZZZZ (where X=area code and Y and Z's are the tel number) and when you try to send that back to...
  7. Extension Forwarding to External Number Not Working

    I have inbound calls to a specific DID connected to an extension. The extension receives the call just fine. If the extension is set to voicemail it works just fine. If the extension is set to external number, the return call does show up in the call log, but the call is never received(no ring)...