outgoing calls

  1. ronenba

    outgoing calls stopped working

    I am using 3cx on the cloud Version 20.0 Update 7 (Build 1019 Beta), something started last Friday, cannot make outgoing calls 1. sip provider VoIP.ms 2. i have a few PBX with the same provider all working fine 3. i can receive incoming calls to the 3cx 4. outgoing calls ring once, then on the...

  2. Solved Caller ID / Number for each extension

    I need help to make each extension have its own caller ID and phone number when outgoing call to make show on destination phone

  3. Limit duration outgoing calls

    I have 3CX already on V20, I need to limit outgoing international calls for example for 20 minutes. If someone tries to make an international call, after 20 minutes, the call will drop by itself. is is doable in 3CX?

  4. Make a Outbound Blacklist

    Hello My question is how is possible to block certains numbers from calling. I want all my extension not to call these number? What is the best, way? Imagine I have an array of number [079xxxxxxx,078xxxxx,066xxxxxx] Thank you.
  5. ronenba

    cannot dial out

    i setup 3 PBX one for each customer using voip.ms for incoming and outgoing calls i could not dial out - getting a busy signal so this is what I did: 1. delete the PBX (3CX, one of them) and recreate it 2. I notice on voip.ms when reconfiguring the sip on the PBX under Sub Accounts for the...
    • ronenba
    • Thread
    • outgoing calls sip trunk between 3cx and 3rd party voip.ms
    • Replies: 1
    • Forum: Phone System / PBX

  6. Webclient call history not showing!

    Hi Guys, Perhaps someone can help out. We have a strange problem with Call history on the Webclient page. No outgoing calls are being registered anymore since 23/12/2022, and all incoming calls are written down in Abandoned section of the queue. Before, the system was refreshing call history...

  7. Provider issue

    Hi, Maybe someone found this same problem we are facing now with our current SIP provider GO Malta, we get from them a report that reads: "...From all the debugging performed on the 26th of October from our Engineering team, we noticed a bug on 3CX Version 18.0.5.418 (418). From the traces we...
    • ictm
    • Thread
    • 180 ok 200 ok muted audio outgoing calls sip
    • Replies: 3
    • Forum: Other

  8. Outgoing calls

    Hello all, I have an issue with outgoing calls with a local operator. After completing 3CX configuration all incoming and outgoing calls worked without any issue, but now we are facing with issue when operator is doing outgoing call and external user don't hear anything. We've checked all...

  9. 3cx Android app unable to phone out.

    Hello, I am currently experiencing an issue with the 3cx android app on a specific device where the device is able to receive calls without issues but cannot phone out/make outgoing calls. The app simply shows "request failed" when trying to dial any number (including *777). The users account...
    • Apostel23
    • Thread
    • android app outgoing calls
    • Replies: 6
    • Forum: Android

  10. Outgoing Call drops when getting an Incoming call

    We are running the latest version of 3cx(June 22) and have 3 Fanvil 6u(all at FW.v 2.4.11) at our reception desk. Whenever one of the receptionists is making an outbound call and a call comes to the ring group, it drops the inbound call. The ring group is set to ring all. We have other Fanvil...
    • MarkSitzler
    • Thread
    • dropping incoming call outgoing calls
    • Replies: 5
    • Forum: Other

  11. Solved Rewrite rules on outgoing calls to remove + ???

    Hi I have a little problem I don't succeed to fix with 3CX. All my dialing numbers are stored in the universal format +countrycodelocalnumber but my DID provider only accepts number like that: countrycodelocalnumber. I tried to write a rule in my outgoung trunk so 3CX can automatically remove...
    • vincen
    • Thread
    • outgoing calls rewrite
    • Replies: 5
    • Forum: Other

  12. Choose from multiple outgoing caller numbers

    Hi everyone, I am trying to figure out if it's possible to 'choose' which outgoing number is shown. We have several call queues for different products/customers. We already have the incoming part configured correctly. If Customer A calls the number for Product A it gets sorted into queue A...
  13. TLCtech

    Solved Cant make outgoing calls, sip adding port number?

    3CX Version, e.g. Standard Annual 16.0.655 Server OS, e.g Raspberry Pi Buster Is the 3CX Server Hosted and where? Locally hosted IP Phone Make/Model/Firmware Using softphones Provisioning Method: Local / VPN / STUN / SBC Local? Trunk Provider or Gateway Make/Model CallCentric Has the Firewall...

  14. Reports with phonebook contacts for outgoing calls

    When pulling reports for the month, the report will show incoming calls numbers being replaced by the contacts in the phone book. But out going calls still shows the number and not the names of the contacts. Will this be possible to be integrated into the system?
    • hendrevcx
    • Thread
    • outgoing calls phonebook reports
    • Replies: 0
    • Forum: Server

  15. Selecting DID when calling Out

    Hi, I have 5 DIDs and each of them is on a separate sip trunk from DIDlogic. (Screenshot attached). Since we are running 3 different companies, we need to have an option to able to select which DID (line) to use when calling out from every phone. On the old PBX system, it was super easy by just...

  16. Outgoing Calls - Agent Status

    Hello, In an outgoing calls scenario When an agent dials a number but there's no answer what will be the status of the agent? Will it be clear in the reports that we tried to call that number but i.e. customer did not answer? thank you
  17. AbdulKader Anwar

    Calls from Unknown number

    Hi, we have issue with our pabx started recently, receiving calls from unknown numbers and if we answer there is no voice and after that we have issue with outgoing calls, cannot hear voice. But the same time if someone calls to the extension can hear. And after sometimes the outgoing callls...
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