pickup call

  1. JurisTekton

    BLF Key - Status, Call and Pickup

    We have just acquired some Yealink T88W touchscreen phones, which are great. Unfortunately, we don't seem to be able to provision them from 3CX as there is no template for the T88W. They stop at the T87W. So we've had to configure the phones manually. I am reluctant to use a template for, say...
    • JurisTekton
    • Thread
    • blf call pickup call
    • Replies: 2
    • Forum: SMB
  2. ronenba

    Hosted V20 Accept multi calls on 3cx software

    I setup a multi-tenant PBX, with users, lines On each extension, I turn on to accept multiple calls All the incoming calls ring to a ring group - the available extension answers the call When all the extensions press DND, the calls are being transferred to extension - external number When...

  3. Shared Park / Pickup Feature - No Audio on X6U

    Wondering if anyone has come across something like this... We have a client with about 8 Fanvil X5U-V2 sets, 1 X210 for reception and one user with a X6U set. This is an on-prem deployment in vmware. It was brought to my attention that the user with the X6U set has no audio in either direction...
    • JFACS
    • Thread
    • no audio on calls pickup call shared park
    • Replies: 0
    • Forum: Fanvil

  4. Pickup a Call Issue After V20 Update

    Hello, We updated our NFR to V20. Before the update we were able to pick up each others calls coming from ring groups. We ran some tests. My extension is 2127, my colleagues extension is 2140. We are in the same department. We both have the System Administrator role And the ring group is also...

  5. Can´t use the Pickup function on the new V20 Softphone client

    Hello, I'm curious about how to pick up calls from other users in the new V20 Softphone client. Can you help me out here? kind regards Robin
  6. ronenba

    Solved transfer call and pickup doesn't work

    transferring a call to internal extension No answer pickup the call the other side cannot hear me, need to place the call on hold and release then the other side can hear me how do I solve it?
  7. Claas Felix Beyersdorf

    Doing PickUps should only require the Pickup permission

    Currently when you disable the Global PickUp Permission Settings -> General -> General Options You are able to limit the PickUp right to members inside of User Groups. Setting following Right inside the User Group Does not work. To do pickups you have to enable "Can see group clalls" and...
  8. snits35m

    Solved Call Pickup not working anymore

    Hallo, Unfortunately, the picking up of calls no longer works with our system. Our System: 3CX Version: 16.0.9 OS: Linux 3cx 4.9.0-14-amd64 (Debian 4.9.246-2) is Self-Hosted When picking up calls, "Not Found" is displayed on the phone, tried both with *20* and with *20*<ext> . This happens...

  9. T19_E2 softkey call pickup help.

    I am trying to programme a softkey on two T19_E2 to pickup calls to each other. I have gone into the phones web interface, Dsskey, found the softkey I want to remap, changed it to speed dial (also tried setting it to pickup), entered in 20MyExtension and hit save. It loads onto the phone but...

  10. How to pickup a certain call in queue with phone code?

    We have a number of call queues set and would like to make it so an agent can pick up any call in the queue. I would like to do that with using a phone code. I know that 20ext# will pickup a call on that specific extension, but if there is more than one call in the queue it will automatically...

  11. Can you pick up call from queue with single click from dynamics CRM?

    Hello! Is it possible to view the call queue within the Dynamics crm and to make it so an agent can pick up a call by clicking on the waiting call? Because currently all the work in the call center is done within this CRM using asterisk and we're in the process of migrating all of the...
    • Cozas
    • Thread
    • 3cx api crm crm integration pickup call
    • Replies: 3
    • Forum: Other

  12. Picking up a call using PhoneSystem.Root.PickupCall()

    Hello, I'm using the 3CX call control API to integrate 3CX with our CRM. I managed to connect successfully and can perform a makeCall or dropCall command. However I'm having a hard time to pick up an incoming call. In my test scenario I'm dialing a number which is connected to extension 12...
    • mrD
    • Thread
    • callcontrolapi crm integration pickup pickup call
    • Replies: 0
    • Forum: Other
  13. Paul Fouche

    Solved *20* not working.

    Hi All, Did a new build in Gcloud and an SBC on site. Client requested that *20* change to *30* which i have done. Rebooted the server. Since the server has been built we cannot pick up any calls. We get the response of "no action performed" Anyone ever had this?

  14. Forwarded Calls and Picked Up Calls

    Hi, First post! Not too sure how I would search for this one so I'll try and explain my two points as clearly as possible. We used to have an Avaya IP Office 500 system, and there are two features that myself and other users have noticed 3CX doesn't appear to do or I can't find the option to...

  15. Solved Call Pickup not working

    Hi, Im having an issue using the Call pickup feature *20* I would like to pickup a call from the same call group, however when i dial *20* the phone that was ringing stops and the call does not come through on the handset the Call pickup was initiated on. The incoming caller still hears a...
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