We are having significant issues trying to configure presence across devices.
In a nutshell I want an entry in my calendar set to Out of Office for maybe a meeting and be shown as DND on 3CX. If I want a calendar reminder or perhaps I have booked out some time for paperwork but do not mind a...
As a 3CX partner, we regularly migrate customers from competing PBX platforms to 3CX. One recurring issue we encounter is the loss of DND visibility on BLF keys for desk phones such as Yealink handsets.
Many competing systems publish DND status to BLF subscriptions, allowing receptionists and...
Hi
I have a problem with the M365 sync in my 3CX.
I had the syncronisation configured and everything works perferct. The presence for all users changes both ways, everytime a change is made in Teams or 3CX.
After a week or so, the syncronisation seems to stop, but only one way. The Teams to...
Hi There.
I'm running 4sc PRO Hosted (3cx Hosting) V20
Nearly every day, the presence sync between teams and 3cx either gets horribly laggy or just doesn't work and i have to re-authroise the connection. This works either for an hour or so, or all day, then the next day or the day after, I...
I have created a bridge between two 3cx systems and the slave is seeing presence information from the master, but the master is not seeing any presence information from the slave.
Despite this, the bridge is showing as active on both systems and calls are working fine in both directions.
Of...
Hello 3CX community,
I want to change https port instead of 443 to 5001.
I navigate to
sudo nano /etc/nginx/sites-enabled/3cxpbx
and change listen record.
after this I was able to enter 3cx management console with port 5001 instead of 443.
my extension was able to start a call...
but...
Hi All!
A customer is experiencing issues with team presence not syncing to 3cx if their presence was set by an All-day event.
Short term events (like a 30 minute meeting) work fine. But if someone is out of the office all day, and create an all day event which changes their presence on teams...
Hi there.
We recently implemented 3CX solution in our company and our IT Manager has 2 questions regarding the use of the desktop application:
- Chat history: we currently use Skype for Business for chating internally in company. Tomorrow we could use 3CX but we want to find a way to get rid...
Hi All,
I have already setup the M365 integration with teams along with teams direct routing.
Everything is working fine except the user's extension status based on Microsoft teams status.
This will cause issue especially when the user is a part of the ring group and out of office or already in...
Hi,
We have the 3CX Windows phone installed on Microsoft Terminalserver 2008.
I found a way to automatically change the presence status of users on Windows logon.
By running logon script like this:
"C:\ProgramData\3CXPhone for Windows\PhoneApp\3CXWin8Phone.exe"
timeout /T 15...
This is a very recurrent request from our customers who would like to have visual feedback on their phone to know the current status of their extension.
Of course they understand that they have to set up their call forwarding via the webclient but it is hard to make them understand that they...
Hi all
As discussed here, it seems that the caller id behaviour is different depening on the presence status of an extension:
- When set to "available", when a call gets forwarded, the main number of the outbound trunk is used as callerid
- When set to "away", the number set as "outbound...
version 15.5.344.492 on LG Stylo2 android 7.0 kernel 3.10.49 build NRD90U Software version LS775ZVB
I loaded .492 and everything works except presence. it shows "loading" with the circle progress indicator spinning. reboot and reinstalls did nothing
any ideas?
We are using Yealink T46S phones, and would like to see the presence and queue statuses displayed directly on the phones. The only presence status that is seen, is DND (with a red icon).
We have 4 BLF's configured: PR: Available, PR: Away, Q:In, Q:Out. Ideally if the BLF was highlighed to the...
Hi,
Is it possible to show the presence status of team mates on a yealink T46s? I want to see who is avaiable, on hook, away, etc. As of right now, the BLFs are always just green (the actual LED as well as the icon next to it).
Any ideas?
Good evening,
when the 3CX Windows Phone Client is running in the Presence status "Online" an the Workstation is locked after a time or then press Strg-Alt-Entf.
My Wish: Wen the Workstation is locked, switch the Presence Status "automatic" to "away".
Actually this is a normal feature in the...