self hosted

  1. All trunks busy for incoming calls

    Everything was working until 18 6 update. Out going calls seem to work. All trunks when called give busy signal. Trunks are VOIP.MS, which has verified issue is with 3CX PBX Thoughts?
  2. Digital Ocean, self hosted

    Hi there, I am trying to get my 3cx from on-premise onto digital ocean. I have api token, i have a ssh key, have followed the guide 3cx has over and over but i cannot get it to work. I keep getting this. Now i had another 3cx that was on prem for another company and i was able to get that...
  3. Orbtalk Sip Trunk Keeps Registration Keeps Failing

    We have a on site self hosted 3CX Instance and our main Orbtalk sip trunk keeps failing to register then registering over and over again. the error we get is : We have another Voicehost trunk on this same instance but that one isn't having any problems. We contacted Draytek who provide our...
  4. v18.0.3.450 to 18.0.3.461 fails

    Hello all, We are running a Debian9 VM hosted on AWS servers. While attempting to update v18.0.3.450 to v18.0.3.461 (Hotfix 1 (Security and Memory Issue)) it fails each time. I have attempted to reboot/restart and run the update again but will continue to fail. I have listed/attached the error...
  5. Solved Can I get the "3CX | Next steps!" E-mail Resent.

    I'm in the process of getting a client to delete a System on there end. They cannot find or haven't received the initial email from 3CX titled "3CX | Next Steps!", which has the login credentials for the management console. Is there a way to get this email resent? And if not how can I get this...
  6. Calls not connecting

    We've recently setup a client with their own privately hosted Linux based 3CX server hosted on ESXi 6.7.0 Update 1. They are still in the testing phase and every couple of weeks they are unable to connect when making outbound calls. It rings for them but doesn't connect at the SIP provider...
  7. Self Hosted AWS install timeout

    I am on the 3rd or 4th try creating a AWS self hosted install though the creation tool All steps are accepted and the machine is created and running in AWS. The timer continues to run down and then changes to Wait a few moments After 30 minutes I eventually receive a email that the install...
  8. Migrating to self hosted but unsure of the constraints and compatibility

    Greetings, I am working at getting ready for a migration. The issue is the OS compatibility i.e Debian Bullseye and the RAM constraints of the server. Have the bugs been worked out for Debian bullseye or greater? How much ram is needed per sip trunk and number of simultaneous users...
  9. Connexium Partner

    Solved PBX Express and Digital Ocean

    Hello, I am following this guide and unfortunately, the option for Digital Ocean is missing :( Thank you for your assistance
  10. Live chat missing on self hosted management console

    I have self hosted 3CX and I want to enable Live chat to integrate with WP website. When I try to Add live chat from console I don't see Messaging tab on my console. I followed this Configuration guide. Please guide me enable Live chat.
  11. admin password lost - self hosted system

    Good Day, we recently got control of our own phone system and while my extension login has admin rights it's not the full admin console access and i need to reset or find the current admin password to the 3cx system. I've checked the xml file but when i open it it either won't parse (chrome...