self hosted

  1. fabiomcaldeira

    Bridges NOT Working after locking down Geo locations

    Reaching out to the community in case anyone has had a similar experience. We self host our 3CX systems in our data centre. Previously we have had our firewall rules and access to our 3CX systems open to anywhere in the world After recent attempts I have locked down geo locations for each PBX...

  2. Unable to login into managment console after self hosting 3cx on amazon ec2

    I cannot sign in to the 3CX Management Console and I’m not receiving password reset/setup emails. The initial “set password” link reported invalid or expired. I’ve since confirmed DNS and HTTPS reachability, but login still fails despite attempts to restore access. My 3cx version is: 20.0 Update...
  3. Arthur.b

    3CX SELF HOSTED - NO SYSTEM CLOCK SYNCHRONIZED

    Hello everyone, We've noticed during our recent installations that the systemd-timesyncd package is no longer natively included in the ISO provided on the 3CX partner portal: debian-amd64-netinst-3cx.iso. Do you know why this change was made? This forces us to install the package manually...
    • Arthur.b
    • Thread
    • clock debian 12 ntp package paquet self hosted time time drift v20
    • Replies: 13
    • Forum: Phone System / PBX

  4. Having issues listening to .WAV voicemail emails on 3cx v20

    3CX Version: Version 20.0 Update 6 (Build 724 Release) Recently- We've been having some issues with clients getting sent .wav files that are unplayable via email. I've attempted to move these emails and .wav files to known good PCs with several different softwares that should be able to play...
  5. fabiomcaldeira

    3CX Backups

    Hi Everyone I know this is a long shot but I am sure that I cannot be the only one with these issues Currently we have multiple 3CX Systems setup for Clients All of them are 3CX V20 Linux that we self host Currently we do backups via FTP to an off-site location I was wondering I know with...

  6. Admin console 403 Forbidden when setting up self hosted PBX

    Hi, I am trying to setup a new self hosted 3CX PRO (20.0) phone system following the Installing 3CX using 3CX Debian ISO guide. I made it to step 5, uploaded the configuration file, and visited the local web-interface (http://<ip of machine>:5015), which displayed the link to set a password...

  7. Solved Accessing voicemail greetings

    Long story short I am doing a migration to another system. I would like to download every user's voicemail greeting as audio files so I can load them into the new system. Does anyone know the easiest way to do this, if it is possible at all? I'm not opposed to getting my hands dirty on the...
    • MSET
    • Thread
    • 3cx migration self hosted v18 voicemail greeting
    • Replies: 4
    • Forum: Phone System / PBX

  8. V20 Upgrade - Self Hosted via MS Azure Issue

    Hello all, I've just tried to upgrade 3cx from v18 to v20, after making sure I have actioned the important checklist items (2GB RAM + 2 vCPUs, System Owner etc...). We seem to get the following error that stands out from the logs: "result": "aborted", "time": "15-10-2024 18:30:05"...
    • georgeic
    • Thread
    • azure debian linux v18 self hosted update upgrade 18 to 20 v20
    • Replies: 6
    • Forum: Phone System / PBX

  9. Declined Queue Calls come back immediately

    Hello, Let's say I have the scenario below: Q: 850 Polling Strategy: Ring All Ring Time: 30 secs Target Agents Already on a call: off Priority Q: off Agents logged in: Agent1, Agent2, Agent3 3CX Version: V20 20.0.2.715 License: Pro self hosted All agents are logged in via multiple devices...

  10. Cannot install self hosted to Digital Ocean

    Hello, I want install 3CX self hosted to Digital Ocean. Network section showing "Default" but cannot select. I cannot go any further as the network section is not selectable. Please help me with a solution.

  11. How to make a Call Queue look like they're coming from the same number?

    We have an after-hours extension for work emergencies that routes to a Call Queue. Currently, the original caller's phone number is displayed as the incoming call for this queue. How can we configure it so that all calls through this specific Call Queue appear to come from the same "Emergency"...
    • tmeahl
    • Thread
    • call queue digital receptionist ring groups self hosted
    • Replies: 2
    • Forum: Phone System / PBX
  12. 10m

    BOOT DISK ALMOST FULL

    Hello. The boot disk on my 3CX server is 83% full. I do not have the recordings stored on the boot disk and few if any large directories. Here are the results of some of the commands I ran. df -lh Filesystem Size Used Avail Use% Mounted on udev 3.8G 0 3.8G 0% /dev...
  13. Connexium

    Reinstall 3cx with backup on existing VM

    Hello all. What would be the best procedure for reinstalling 3cx (self-hosted on Digital Ocean) on an existing VM from a backup? The challenge is we want to keep the same static IP. Creating a new VM via PBX Express will assign a new IP. Use case: license downgrade and want to keep the same...

  14. Issues with SIP trunk randomly last night.

    I have been 3CX self hosted Professional for the past month or so without issues. Last night it showed that my flow route trunk was down. I tried a handful of things, but ultimately tried to readd the trunk without any progress. It passes the firewall check without issues. the SIP trunk looks...

  15. Outbound calls delay... or don't ring outside recipient!!

    Having issues with outbound calling. I try dialing out and it will work one minute, and fail the next, then it may decide to ring for 20-30 seconds before connecting. When it fails, 3CX softphone appears to be ringing the whole time but my cell never rings, and then when 3CX finally hangs up...
  16. NeilSmith_UBT

    Solved Grandstream RPS requests fail causing delays when saving user settings

    There seems to be an issue with the 3CX systems sending Grandstream RPS requests. It was working fine until yesterday, then whenever you save settings for a user that has a Granstream handset assigned, the system hangs until you finally get the message below: The following message then...
    • NeilSmith_UBT
    • Thread
    • grandsteam ip phone rps request error self hosted
    • Replies: 1
    • Forum: Other

  17. Your 3CX Debian OS failed to update

    Hi, Currently runnung: Product Professional Annual Version Number 18.0 Update 9 (Build 20) Debian 10 Buster (AWS) Update is showing: Version 20 is now available. Before upgrading, take a full backup of 3CX and save it outside of the instance. This upgrade will also upgrade Debian from 10 to...

  18. Certbot renewing custom FQDN but not applying certificate

    Hi, We recently had to uninstall, reinstall and restore our system. After re-installing it, all was working fine apart from the SSL certificate. It would come up as the page is not secure. This is hosted on a linux AWS server. We have used certbot to find the cert and renew it. However once...
    • danaslam
    • Thread
    • custom fqdn dns doamin self hosted self managed ssl ssl certificate
    • Replies: 1
    • Forum: Phone System / PBX

  19. Conference Calls - How do they work?

    Greetings all! Environment: FlowRoute is SIP trunk with normal per 3CX defined preference 3CX is self hosted in Azure, running 18.0 Update 6 (Build 908) "Professional Annual" license and 16 SIM calls all users in environment are utilizing Windows 10 PCs and the latest version of the 3CX Soft...
    • spillers
    • Thread
    • 3cx azure conference call self hosted soft phone
    • Replies: 2
    • Forum: Web Client

  20. Patton 4141 FXO to AWS via 3CX SBC

    I know this deployment is unsupported but I've ready some success stories on this topic. The guys that has success, are afk. Has someone else done this and got it working? Just looking for some guidance. 3CX v18 update 6 AWS EC2 Patton SN4141/2JO2V Would like to be able to register the...
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