sennheiser

  1. SteveITS

    Desktop app prevents using headset for other audio/webinars

    After updating to 18u6, the Desktop App hangs up the headset when I am trying to use it for non-3CX audio such as GotoMeeting, Zoom, or (it seems) any other audio source. Headset is an EPOS/Sennheiser SD headset, Headset integration = universal driver. Symptom: headset disconnects (blue light...
  2. SteveITS

    EPOS (Sennheiser) Connect 7.x memory leak

    Earlier this year EPOS updated their headset Connect software from 4.x to 7.x. The software has a horrible memory leak in the DSEASDK component. Basically, if one leaves the PC logged in for about 48 hours Windows will run out of virtual memory and crash. The DSEA process does not indicate...

  3. 3CX webclient/windows app - auto detect headset

    Hello together, my idea is related to the frequent changes of workplace due to the Covid-19 pandemic. Our employees have a Sennheiser headset at home and at the office. These headsets are each recognized as a separate device in Windows Device Manager. Many employees set their headset as default...
    • PhilK
    • Thread
    • desktop app headset headset integration sennheiser v18 3cx webclient webclient windows app
    • Replies: 0
    • Forum: Web Client

  4. Sennheiser D 10 and Yealink UH 36 hardware button does not work

    Hi all, This issue has probably been already reported, but I could not find any posts on 3CX forums so am creating this one. A couple of our customers have recently reported an issue when their headsets would just stop picking & hanging up calls with the hardware buttons. It has happened at the...
    • SuperTima
    • Thread
    • 3cx app hardware button headset sennheiser
    • Replies: 3
    • Forum: Web Client

  5. 3CX Webclient on Chrome not ringing

    Hello 3CX Support, We use the 3CX webclient 80-90% of the time in our company, based on Google Chrome, but without the 3CX extension. For the last 2-3 weeks we have had an increasing problem with users complaining about missed calls. In the meantime, I have also had the problem, but as an admin...
    • PhilK
    • Thread
    • chrome missed calls ring ring tone sennheiser webclient
    • Replies: 11
    • Forum: Web Client

  6. Error Sennheiser MB Pro2 Web Client Integration

    Hello :) I have a Sennheiser headset. This is attached via a no name Bluetooth dongle to my PC. I am able to phone with the 3cx softphone. But I want the integration: take call, end call via headset button. I followed this post. https://www.3cx.com/docs/configuring-sennheiser-headsets/ I...
  7. MarkXIII

    Sennheiser SD Pro 1 and D 10 USB headset cannot answer call

    Hi, I have two Sennheiser headset, both exibit the exact same issue... When I receive a call, I hear some kind of a chime, I press the answer call button on the headset, then I can ear the standard 3cx ringing sound. If I press another time it actually refuse the call. All other call related...

  8. Sennheiser MB Pro / buttons answer / end call does not work

    I tried everything ... I just can not get the button to work like i want. I want the button the headset to END Calls. The Headset is directly connected to my laptop with bluetooth. On my audio/speaker right below in Windows 10 I can use 2 options: Sennheiser MP PRO Stereo Sennheiser MP PRO...
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