shared park

  1. Allen_Miller

    Solved Access Shared Park call from mobile app

    In the IOS/apple mobile app, when not in a call, the user can tap the magnifying glass from the dial screen, type SP1 in the search area and access the call parked in SP1. Can this feature be added to the android app? Thanks. Regards, Allen Miller
    • Allen_Miller
    • Thread
    • android apple ios mobile app shared park
    • Replies: 2
    • Forum: Android

  2. Terminated by Parking orbit

    Have a client complaining that when they put callers on hold (shared parking) the calls are being dropped. I checked the logs and I see a lot of "Terminated by Parking orbit (SP1)" today. Wondering if someone can help me understand what it means and how to explain/resolve for the client? They...

  3. Shared Parking - Randomly Dropping Calls

    Specs: 3CX Hosted, On-site SBC Trunk: Voiceflex Handsets: Fanvil X4U My customer keeps reporting an issue with Shared Parking that I am unable to replicate or find much information in the Logs for. Reception picks up phone > places the call into Shared Parking > Phones User to inform them...

  4. Shared Park / Pickup Feature - No Audio on X6U

    Wondering if anyone has come across something like this... We have a client with about 8 Fanvil X5U-V2 sets, 1 X210 for reception and one user with a X6U set. This is an on-prem deployment in vmware. It was brought to my attention that the user with the X6U set has no audio in either direction...
    • JFACS
    • Thread
    • no audio on calls pickup call shared park
    • Replies: 0
    • Forum: Fanvil

  5. V18 to V20 Upgrade SP Problem

    Hello everyone and TIA! This is my first post. Been working with 3CX for year and love it. I just performed an upgrade for a customer with a slightly unique setup. I read through all the docs and was aware of the permission changes and all that and i can say that the shared parking is...

  6. Is there a way in V20 to transfer a call to shared parking on mobile? If not, any suggested workarounds?

    V20 has broken my small business's ability to operate as usual, as we are no longer able to transfer a call to SP1 using the 3CX mobile app. We have many users that mainly work with mobile, both Android and iPhone. Our usual workflow on V18 was: - original recipient answers call (we don't...
    • OhNo
    • Thread
    • android call parking iphone mobile mobile app parking shared park shared parking transfer v20
    • Replies: 18
    • Forum: Phone System / PBX

  7. accessing call parking on a w60b

    I have an end user that is using a w60b dect phone on a shop floor. it was recently reported that he was not able to pick up parked calls on SP1 as he was previously. In the past he would dial 771 * 10 and send and was able to answer the parked calls. Now when he does the same process, he...
  8. NicholasBarnes

    Parking orbit and shared parking

    Hi all, I'm getting thoroughly confused about parking in 3CX. The page at https://www.3cx.com/blog/docs/call-parking/ talks about both Parking Orbit (ten slots accessible by *0x to park and *1x to retrieve) and Shared Parking (either 250 or 251 slots (says "250 slots from 0 to 250" which would...

  9. Parked Call Options

    Good day, I am running a new 3CX Professional 18.0 Update 3 (Build 444) hosted by 3CX, using 6 Fanvil X6U handsets. I am trying to set up an option for parked calls. Is it possible to 'Park' (Using Shared Park or Obit Park) a call, that all users can access AND after 90 seconds have the call...

  10. Stuck on shared park after picking up twice

    We are using the 3cx app on windows and when we pick up a shared park call it works fine, but when we put the same call on park and pick it up again it puts us (our extension). Call comes in Pickup call Put call on shared park Pickup call Put call on shared park Pickup call again At this stage...

  11. Solved Shared Park Status on Mobile App

    I know for the desk phones this works by showing a red BLF when a call is parked but I was wondering if there is a way to show that a call is parked for a Shared Park extension on the "Status" area of the mobile app? We do have the Enterprise edition license and have configured a Temp Extensions...
    • OmarT
    • Thread
    • android app blf status ios mobile app shared park status
    • Replies: 3
    • Forum: Android
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