smartphone client

  1. A couple issues I need help with

    We're getting reports of users who are members of a ring group, occasionally a couple of the members aren't ringing with the rest of the ring group. These users are all using the smartphone app, most of them on iPhones. I suspect this is because the app is either not active on the smartphone...
  2. Arthur.b

    Change status based on internet connection

    Hi everyone, A client brought up a feature that would be very useful for mobile users. The goal is to automatically set the status to "Available" and stay connected to the queues when on the company's Wi-Fi. When switching to 4G, the status should change to "Custom Status 1," indicating that...
  3. david90

    Opening the CRM contact URL does not work if you pick up the call with the smartphone client

    Hello, I've noticed a problem with 3CX : When using a CRM integration, opening the contact URL works fine if you pick up the call with the browser or with a physical handset, but not if you pick up the call with the smartphone client. I was able to reproduce this bug on two 3CX installations...
  4. Caller ID shall be displayed in the Smartphone Apps

    That a normal extension knows, which caller ID she or he has the caller id should be displayed in the Smartphone Apps.
  5. Disconnect Smart Phones

    I have been digging through the threads and this seems to be asked often, and the answers are very varied and none seem to do what I would think is a simple security config. If someone leaves the organisation and has configured their extension on their smart phone, how do you disconnect it...
  6. Call via 4G

    I set up my server at home. However, I now want to be able to call from my Iphone to an IP telephone at home. How can I call from 4G?
  7. New feature to enable call flipping between devices

    Hi all, It'd be great if there was a shortcode that one could dial to seamlessly transfer calls between devices enabled for a person's extension. EG: having a call in progress on a deskphone, start up smartphone client, dial a short code, and the call is immediately continued on the smartphone...