sms

  1. SMS Transfer to Queue

    It was stated in this post: https://www.3cx.com/community/threads/transfer-chat-to-queue.117651/ that the ability to transfer an SMS back to a Queue would be in V18 Update 6. We are now on V18 Update 8 (917). I have not found this feature or a way to do it. Has this not been implemented, and...
    • lthibx
    • Thread
    • queue sms
    • Replies: 11
    • Forum: SMS

  2. SMS - Alphanumeric

    Microsoft MFA text messages have stopped coming through. Other SMS messages come through with no issue. We have rebooted the PBX and also have 'automatically close conversations over than 1 day' enabled. I can't see anyone who has taken the chat and our SMS provider (Telnyx) is showing the SMS...
    • Matt_AIT
    • Thread
    • sms sms inbound
    • Replies: 3
    • Forum: SMS
  3. Leo_B

    3CX v18 + Vitelity Trunk vs SMS Support Question

    Overwhelming majority of our customers utilize our standard PBX solution, namely 3CX system v18 + Vitelity trunks (see the typical configuration below). Recently we discovered that some of customers look for SMS functionality. The problem is that '3CX SIP Trunk Providers' list shows Vitelity...

  4. SMS \ MMS Blocking File types

    Wanted to see if there are any was to Block incoming files to allow only Image files only (JPG PNG. Etc.), and blocking all other files such as PDF and such.

  5. SMS sending from 3CX via an SMS server using an API

    I have an SMS server and setting up outbound SMS using 3CX app. The server supports HTTP POST http://192.168.0.9/serv/sendsms/ { "auth": { "username": "user", "password": "pass" }, "provider": "Line1", "number": "mobilenumber", "content": "content message" } So this is the...
    • koshi
    • Thread
    • sms sms goip sms outbound
    • Replies: 3
    • Forum: SMS
  6. Clark-Ritchotte

    Unable to see SMS unless Assigned DID is added to User

    Hello Community! So today, we came across the weird issue where we have a customer using flowroute as their carrier. We just ported all of their numbers over and set SMS up, and for some reason, when it's a shared queue, a user needs to be assigned the did before they can see the SMS. However...

  7. SMS messaging for VM notifications?

    Can we configure SMS notifications when VM are left? We get notifications via email, but we'd like to have SMS for some of them. We have Twilio and Vonage SMS accounts we use for other purposes, could one of those be leveraged via webhook or API call? We're using 18.0 update 7 hosted by 3cx.

  8. Multiple SMS Queues with Single number

    Is there a way to create a SMS Queue so that all inbound messages go to "Group A" Agents (i.e reception team), whilst still allowing "Group B" Agents (all other users) to send outbound messages and recieve transfered messages but not see the initial inbound message when its first recieved?
    • TL-Co
    • Thread
    • live chat sms
    • Replies: 1
    • Forum: SMS
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