soft phone

  1. ronenba

    Hosted V20 Accept multi calls on 3cx software

    I setup a multi-tenant PBX, with users, lines On each extension, I turn on to accept multiple calls All the incoming calls ring to a ring group - the available extension answers the call When all the extensions press DND, the calls are being transferred to extension - external number When...

  2. Automatic update of extension status depending on Windows login status

    I have been trying several solutions to achieve my goal. Goal: - Windows Desktop Softphone (current version, V20, Microsoft Store) should automatically change the user status to Available when the user is logged in - Windows Desktop Softphone should change status to Away when screen is locked...
    • londonpapakura
    • Thread
    • 3cx softphone lock screen soft phone windows desktop app
    • Replies: 4
    • Forum: Windows

  3. Solved Extensions showing not registered for soft phone users V20

    Hello, I have a client who a majority of users work remotely. They use their cells to register their extensions to their 3CX app. I have been noticing when the users close the app on their cells that the extension becomes unregistered in the PBX. Calls cannot be transferred to these users and...

  4. Conference Calls - How do they work?

    Greetings all! Environment: FlowRoute is SIP trunk with normal per 3CX defined preference 3CX is self hosted in Azure, running 18.0 Update 6 (Build 908) "Professional Annual" license and 16 SIM calls all users in environment are utilizing Windows 10 PCs and the latest version of the 3CX Soft...
    • spillers
    • Thread
    • 3cx azure conference call self hosted soft phone
    • Replies: 2
    • Forum: Web Client

  5. No sound on Yealink wh62

    Hello to all, I recently encountered a problem with one of my clients, who work with Yealink wh62 headsets on the 3cx softphone application. Randomly, the sound does not come out on the headset but the microphone continues to work (whether for internal or external calls). If the source of the...
    • fablet
    • Thread
    • 3cx soft phone wh62 widnows 11 yealink
    • Replies: 7
    • Forum: Web Client
  6. iw-lance

    Softphone with Shared Line Appearance

    Hello, I have successfully configured multiple desk phones for one user, and when a call is placed on one desk phone, the line key on the other correctly shows the shared line as in use. However, the same cannot be said when a call is placed using the browser extension/softphone. Is there...
    • iw-lance
    • Thread
    • blf shared line appearance soft phone softclient
    • Replies: 1
    • Forum: Other

  7. Skins for Windows soft phone

    Greetings, I want to know is possible to change the windows client skins ? For example: we are using Yealink and we want have skins of this phone for windows client.

  8. Hiding extension from contacts section of 3CX softphone App

    Hello! We are currently working on a new service for our clients where they can use the 3cx as a softphone, letting them call private extensions or do outbound calls with ease. Since we plan to reduce costs as much as possible, we want to do this on a single 3CX instance, thus allowing multiple...

  9. 3CX Softphone and Desktop Phone do not sync

    Hello, One of our clients is working using both Softphone and Desktop phone provisioned trough the 3CX ( same subnet). He want to do the following - He is in a call using Softphone, and receives another call, which he picks up on the Desktop phone, and puts it on Hold. After that he cannot see...
  10. mgeorge46

    Change Phone Status

    Hello Team, I have custom request from the call center manager to have custom statuses on the soft-phone , But unfortunately I can change only the last two statuses but Do Not Disturb , Away and Available seem not to be changeable and you cannot add extra options, Kindly advise how I can go...

  11. Setting up a Greeting/Message on an extension

    Hello, Our office is wanting to implement a dial in system to alert employees about weather alerts or delays. How management is expecting it to work is that they can change a voicemail recording or greeting message when there is inclement weather. So when the user dials into our 3cx number...
    • Cory P
    • Thread
    • 3cx alert system greetings soft phone suggestion unattended extension voicemail
    • Replies: 3
    • Forum: Phone System / PBX

  12. iOS rejecting calls disconnecting

    We are experiencing an issue when declining calls to soft phone is just disconnecting the phone call instead of forwarding to voicemail. Is there a way to resolve this issue? Thank You
    • stlock
    • Thread
    • disconnecting ios soft phone voicemail
    • Replies: 6
    • Forum: iOS

  13. Solved Soft Phone won't make outgoing calls

    I am on the latest version 15.5 new Linux install. PBX on 172.16.0.0/24 subnet, soft-phone using 172.16.15.0/24 subnet. Networks can communicate freely without restriction. Windows app registers fine (I can receive incoming calls).Incoming and outgoing calls from the Android app and physical...
    • spartansvcs
    • Thread
    • failed new install outgoing soft phone windows
    • Replies: 6
    • Forum: Web Client

  14. Connecting 3rd party softphones to 3cx

    Hello! Can you please help me with following questions: 1) Is it possible/supported to connect 3rd party softphones like Zoiper, xlite to 3cx PBX? I know that I can use 3cx client and it's cool except delay issues we're facing and which I'm trying to solve in another thread 2) When I'm...

  15. Featurerequest for 3cx clients

    Hello all 3cx Users Here I wan't to create a Thread to get all the Problems together that we're having with the mobile apps 3cx on iPhone and Android. I don't want to speak about problems with some sorts of phone that normaly are working, the aim is to get a list with needed functions that...
    • Fabio Colbrelli
    • Thread
    • app featurerequest mobile soft phone softclient windows client
    • Replies: 1
    • Forum: Windows

  16. Lower Volume when Windows detects communications activity

    Windows has the feature to mute or reduce the volume of other sounds (music and such) during an call (for example via Skype). It would be nice if the 3CX Softphone would also support this function.
    • aGhostDragon
    • Thread
    • client client software soft phone softclient softphone sound volume windows
    • Replies: 12
    • Forum: Server
  17. Christo Viljoen

    Can't setup 3cx on Samsung J1 mini Prime

    I have a Samsung Galaxy J1 mini Prime that I want to use as a soft phone on the 3cx system But when i go to the welcome email to setup the up, the phone does not recognize that the app, which is already installed on the phone

  18. Develop 3cxphone for windows api

    Hello Forum, I'm developing a Winform for testing purposes, have difficulties to check the status, or to use the dropcall, because the CallID is needed for this. Now my question is, how do I get the CallID for hanging up? How to initialize it? As an example the 3CX is used...

  19. 3cx client, desk phone mode calls fail

    Hello, I might be answering my own question, but our receptionist uses the 3cx client and a physical desk phone. When the client is in softphone mode and in the receptionist view they cannot drag and drop calls to transfer, if the client is changed to desk phone mode, then calls can be drag and...

  20. Show "Company Name" as Primary on Softphone

    Currently on the "3CX Client" SoftPhone, when we are viewing our contacts it displays by "First Name" and "Last Name" ONLY! Why is the "Company Name" not featured in the default list? We should have the OPTION to Display by "Company Name" as a Primary and the "Contact Name" next to the...
    • Bian Variani
    • Thread
    • company name show company name soft phone softphone
    • Replies: 18
    • Forum: Server
3CX Logo Footer Copyright © Sitemap Privacy
Top Bottom