timezone

  1. V20 Office Hours / Timezone not working correctly

    Hi All, We have two departments: DEFAULT WA Users DEFAULT is set to Global Time Zone (AEST). Office hours: Mon-Fri. 8:30-17:00 WA Users is set to +8:00 Australia (Perth). It was my understanding that if the WA Users department has a timezone set to "+8:00 Australia (Perth)", that the time...
  2. Business Hours and TimeZone

    Hello. I was wondering if TimeZone is converted automatically while setting out of business hours for DID? Story is. I have user in Malaysia which will be assigned to Japanese number and he want to have set forwarding to other number after his business hours. My system is set to Germany time...
  3. Invalid timezone when provisioning Yealink phones

    Since 18U6 the value resolved for provisioning Yealink phones is incorrect when the system wide time zone is set to 'Swiss (Bern)'. The resulting time zone provisioned to the phones will be Namibia, which is currently one hour ahead. I have solved it by specifying the time zone directly in the...
  4. Timezone setting at DID level?

    Can 3cx add Timezone setting at the DID level? Why: Multiple phones/DIDs in different time zones. After hours routing triggers 3 hours early on a DID for east coast when server is west coast. It seems there are couple area within 3cx for hours/timezones settings: Timezone at System level...
  5. 3CX Hosted pro server, Wrong Call Reports time

    Hello, we have an issue with the call reports timing i did setup the hosted server to use the +2 GMT and did a server restart its still on +00GMT, How can i fix this if i have no control over the hosting timezone ?
  6. MikkelAnd

    Error in provisioning Yealink T46x phones - wrong timezone / location

    Hi, Having just provisioned 100+ Yealink T46 phones on a Debian 3CX 16 I started to receive a lot of calls all saying the time zone in the display was 1 hour behind. Thought it was a bit odd as my own Debian 3CX v18 and the same phone did not have that discrepancy. The timezone on the server...
  7. Solved Call Log throws System.TimeZoneNotFoundException on Firefox

    This has been a problem for a while. On Firefox (any platform), accessing the Call Log while in Greenland, results in "Internal Server Error(500)": The official timezone for Greenland (Nuuk) changed a while back from "America/Godthab" to "America/Nuuk". But while Chrome/Edge still uses the old...
  8. Multiple timezone suggestions with receptionists

    Is there a recommended way to handle receptionists for different locations that are in different timezones? The issue I have is the offices open and close at different times and each office has its own receptionist. In the past (different system) we used a database and had the incoming call...
  9. Country and Timezone during Installation

    Hi everyone, In 3cx Basic Certification training module () at 14:41 the following is mentioned: "You will be prompted to enter the default timezone that your deskphones are going to use. This will not affect the reports and the time scheduling automation as these use the system time" At the same...
  10. SAST/CAT Timezone Issue on Fanvil X3S/X3SP

    Hi everyone. I posted this thread a while back and never got a chance to investigate further I have looked into the latest template fanvil.ph.xml on 16.0.5.612 with the phones on version 2.10.1.6836. <option value="32" displaytext="GMT+2 Harare, Pretoria" zone="2:00" id="65"> <item...
  11. Automatic DnD not working correctly after daylight saving time

    We have an automatic forwarding rule in the extension where people are on automatic DnD when outside of office hours. This was working fine until yesterday where the daylight saving time took effect (+1 hour). All the time on the phones are fine but at 8:15AM they are still on DnD when they...
  12. Support Grandstream GXP21XX DST date in official Template

    Hello, I'd like to see an option to manually set (even better: based on presets) the date when Grandstream GXP21XX series should switch from Daylight Saving Time to Winter Time and vice versa. On GXP models, this date can be configured by specifying the Day of Week and Week of Month and Month...
  13. Webmeeting / Wrong time

    Hi all, when I create a web meeting and specify a date in future, the e-mail contains a wrong time. It's 2 hours in the past (GMT) compared to our local time (Europe/Zurich). The mail seems to be created with "MAILTEMPLATE_WEBMEETING_CUSTOM" and the variable name is "%STARTTIME%". I've setup...
  14. Yosi

    change my timezone

    how can i change my timezone on 3cx cloud?