trunk

  1. Solved Remove Unused Trunk

    Good day, I am running 3CX V 20, hosted by 3CX. I recently cancelled a Trunk provider. I am looking to remove the Trunk from the Admin Panel, Voice & Chat, Tab. I have taken a look at the manual (https://www.3cx.com/docs/manual/sip-trunks/#h.y5la85hz60l) for SIP Trunks but cannot find a way to...
  2. SBC / Trunk dauer Meldungen

    Hallo zusammn, folgendes Problem besteht: Bei allen unseren Anlagen haben wir die folgende einstellung für Benachrichtigung gesetzt: Hier ist es allerdings so, dass sich die SBCs und Trunks gerne mal alle 2 Minuten melden oder öfter am Tag, obwohl Sie nur sehr kurz (meist ein paar...
  3. SBC / Trunk Meldungen

    Hallo zusammen, folgende Problem: ich (meine Firma) ist aktuell in der Wartung diverses Analgen und wir haben da ein Phänomen das wir nicht gelöst bekommen. Es geht um die Meldungen das SBCs oder Trunks sich für "sehr kurze Zeit" de-registrieren. Sobald man dieses Trunks/SBCs prüft sind diese...
  4. Dominion-Don

    Assign Group Membership to Ring Group, Queue, IVR, Trunk, etc. 'After' It Is Created

    With the new update, Group Owners and Group Administrators no longer have access to ring groups or queues that were created prior to this update as all legacy ring groups, queues, IVRs are now 'system wide'. This creates a huge problem for Group Administrators and Group Owners who previously...
  5. Megamuch

    inbound rules vs siptrunk routing ?

    SO I just noticed something weird which I don't quite understand. Traditionally when creating a new trunk it is by default routed to admin. Then usually I go into the inbound rules and setup the configuration for the DID, in this case I want to point it to a CFD app which we use for many...
  6. abdallahessam

    SIP Registration Failed

    Dears, I need to setup sip trunk between my 3cx server and grandstream GXW4501 but it always being "rejected" what's the correct credentials should I use in 3cx and grandstream to make authentication correct
  7. Solved Twilio SIP Having Issues with Specific Area Codes

    We recently ported our numbers over to Twilio and everything is working but I am getting a forbidden error when calling numbers with the area codes 470 and 904. All other calls are working outbound but I am having an issue dialing these out. I get a declined 603 error from 3CX and 21211 error...
  8. Trunks not working

    Hi, I have 2 trunks (2 bills) from the same provider. Trunk 1 is working fine. The calls to trunk 2 goes to the first trunk? That's annoying because i want a separated inbound rule and ivr. The provider told me to disable call source identification on both trunks. Then my second trunk works...
  9. Solved Can a VOIP account be used as a SIP trunk?

    Hi, I was wondering if I have a VOIP account that works with a generic VOIP client, ie: I have the VOIP server IP, username/password, is there a way to configure the VOIP account into the 3CX PBX as a SIP trunk? thx kenneth
  10. SIP Connectivity

    I followed all steps to connecting my Skyetel to 3cx and read careful instructions for both sites and my number has a green box next to it insinuating its operating but when I go to dial a number it gives me the code: WEBRTC is not registered I am very unintelligent when it comes to IT/Tech...
  11. Trunk monitoring

    Hi, Is there any way to retrieve trunk status and calls in use by the third party app or some script/CLI command?
  12. Owerwrite Number at Sipgate Trunk

    Hi, I want to owerwrite the number at the Sipgate Team Trunk, because I want to use it as Backup Trunk for my big Deutsche Telefon Trunk. The Sipgate Team Trunk is already working, but it calls out with the wrong number. In the Extensions and in the trunk is the number from the Deutsche Telefon...
  13. Explain how to transfer incoming call from TrunkSIP-A to TrunkSIP-B

    Hello ;) I plan to build a 3CX (3CX00) to make automatic redirection vers many other PBX (3CX and asterisk). I had on 3CX00 a SIP provider that send me a lot of DID from Trunk A. I had on 3CX00 an other trunk SIP with virtual extension 10001 to connect an other 3CX (or asterisk) from Trunk B...
  14. Solved Hosted 3CX with DIDLogic

    Firewall check passed DIDLogic showing as green in SIP trunks Outbound rules set to use DIDLogic for default extension group Can RECEIVE calls Outbound calls fail from web client and iPhone app Reviewed the logs and found a few errors or possible issues, but can't figure out how to resolve...
  15. 3CX Outbound Calls With Voiceflex Trunks Disconnect

    We have noticed this morning that all of our clients who use Voiceflex as a trunk provider are having issues calling out. The call disconnects after 10-15 seconds. I have spoken to Voiceflex who are aware of an issue but have said it is only happening with 3CX. Apparently, they are not receiving...
  16. 3CX Trunk with SIP-NNI Protocol

    Hello 3CX team, Does 3CX support SIP trunks with SIP NNI? In this case, would I simply leave the authentication tab empty? I inquired with a local SIP provider for their trunk and they replied: "Please be informed that from our core network is supported technically only SIP Trunk over the...
  17. Dinstar SIP Trunk can't register to local SIP server

    I'm trying to use a Dinstar UC2000 gateway as a trunk for my 3CX SIP server which I'm running as a virtual machine. The gateway is directly connected to my computer via ethernet. I'm able to ping the gateway from the VM but I cannot ping the VM from the gateway. Also, my firewall checker for the...
  18. Solved Calling unknown contact caused SIP trunk crash

    In the field at the top of the web client, where it says "Enter Name or Number..." we are having an issue where if you enter a name and press enter, it will attempt to call that "name" even though there is no number associated to it. This for some reason causes our sip trunk to have issues...
  19. Solved Sipgate Trunking

    Hello, I am starting with 3CX, installation is 3CX hosted. I would like to setup a SIP Trunk to Sipgate (germany), but it looks like this is not a pre-configured trunk provider. Checking some posts in this forum, it might be that there is already a template out there, but I cannot find that...
  20. Solved SIP Message Exchange in a 3CX-App / Trunk to PSTN Setup (Req. Reference)

    Hi folks First of all thanks to the team for this software. The admin webgui is clean and things are straight forward to configure and everything feels pretty fast and responsive compared to other solutions (config changes are applied almost immediately and even service restarts are pretty...