Solved SMS number missing

[gcq1]

Hi,

Using V20.0.731 and a twilio trunk, one of the configured numbers is not showing (was showing before) in the "select provider" window when trying to send a text messaage from 3CX Desktop App for Windows. Other numbers are showing, and those numbers capable of sending text messaages are working.

Removed and added the number, put the number as "Main trunk number", but unfortunately no change.

Now what ?

 

[OlegR_3CX]

Hi there.
Does it mean you still have ongoing conversation with and someone else is still on the chat?

 

[gcq1]

Has been solved : https://www.3cx.com/community/threads/outgoing-number-missing-when-sending-sms.127253/

 

[Charles_3CX]

Excellent, thanks for letting us know. I am glad that your issue is resolved.