v20 client

  1. Is it possible to modify outbound dial tone?

    Hello, based on a recent request we got, I am wondering if its possible to change the outbound dial tone? As in, the dial tone it plays, when the 3CX App (V20 windows app / webclient) is calling a number. From what I've researched this cannot be modified. Has anyone done this before? Regards
  2. Failed to obtain created call matching lc ID

    Hi, we are running 3CX v20 update 4(Build 487) on windows server. I've done firewall checker, and it passed without any issue. We are facing a lot of issue now. The issue i want to focus here is, an error message being shown on windows app. I'm attaching the screenshot here. Can someone please...
  3. "Calls are not permitted now" - Not able to make a Call - Windows Softphone Client V20 - Version 20.0 Update 5 (Build 384 Alpha)

    Hello, after upgrade to Version 20.0 Update 5 (Build 384 Alpha) 3cx desktop app client an occur error state: "Disconnected, wait for connection...." Afer installation of the windows softphone client v20 an error occurs when trying to call an extension or external number: "Calls are not permitted...
  4. nettcom.augusto

    Echo in windows app - Headset Dell WH1022

    Hey! We are using the headset Dell WH1022 with 3CX Windows App (v20 - 20.0.644.0 & beta 20.0.713.0) and the calls presents echo. We testing the option echo canceling and microphone gain, no one works. What else can I do? Thanks. - Augusto César Nettcom Tecnologia
  5. No Push notifications on windous in Edge PWA

    Hi everyone, im new in V20.0 Update 3 (Build 806) and now have problem with call notifications. My system run in AWS with SBC on Raspberry. Several of my college use PWA and receives same problem. I already check all notifications in browser, but still have problem. I also try this variant...
  6. v20 Softphone - "Microphone not found"

    Having this appear as an error on the latest Windows 3CX App. PBX is on V20, the majority of customers are able to use the 3CX app fine. However we are running into the odd few that get "Microphone not found". Has anyone else experienced this? For reference everything was working fine on V18.
  7. Change FQDN

    Hello. We have 3cx installed on a Windows 10 cloud server with our own FQDN, and I am attempting to update it to version 20. I want to update the FQDN to 3cx FQDN for the new update without altering the subscription key. Although it appears that they are modifiable in new installations, i was...
  8. V20 Softphone Features

    @Nick Galea We are using the V20 softphone and have the following features/comments. We hope that this will be checked and integrated if necessary. - Pick up - Copy number via hotkey from the clipboard to the softphone - Call list -> there is no filtering for missed/incoming/outgoing calls -...
  9. v20 app missing 'status' API

    I'm currently designing our new phone system and integration, I am also writing some middleware to make the Windows client be usable from within an RDS session whilst running on the client for audio etc.. The run external exe on connect with call details is very useful for this. It's going...