voice quality

  1. Low Volume and "Network problems between PBX and SipTrunk.com"

    Forgive me for posting a redundant question, but I'm having issues piecing the puzzle pieces together. SETUP * Country US * 3CX Hosted Enterprise Version 20.5 * 13 users configured, let's say 30 SIP devices/apps/softphones behind the SBC * a Few Yealink T57W all up to date, * tech's using...
  2. U-A

    Major Voice Quality issues on 3CX Hosted w/ SBC

    Have a client(actually 2, just other not as much) that has major popping sounds while making calls. We have gigabit Verizon high bandwidth connection and anyways its in a small(Dentist) office with very low internet usage. I'm using SBC which never seemed to be an issue. Speakerphone not super...
  3. complit

    How to get better text to speech in CFD

    Hi All I have been testing some text-to-speech API, during another project, and stumbled upon a IMO a much better API. Microsoft Translator API i way better than Google. Much better speech synthesis. Try this Translate this Danish text to English “Velkommen til Legoland, dit opkald er...

  4. Which audio codec is recommended?

    Hello, I would like to know which audio codec gives brilliant voice quality for internal and external calls? I found these audio codecs that give better voice quality, G722 and OPUS. Which one do you recommend? Thanks.

  5. 3CX muffled voice

    Good morning, everyone, I come to this forum, because I have a small problem with the voice quality on 3CX. All incoming and outgoing calls are muffled. Even IVR and voicemail seem to be muffled. I made some changes to the codecs, but still nothing... the quality is the same. In the 3CX logs, I...

  6. Yealink T46G Muffled Audio

    Hi, I have a customer complaining of poor audio on the Yealink T46G phones, similar to this posting... https://www.3cx.com/community/threads/yealink-t46g-quality-issues.48302/ I saw that there is a firmware to fix that (T46G FW 28.80.0.202), however none of the links work anymore. Does...

  7. 3CX Transcoding issue?

    Hi, All, We are having a strange issue on our new 3CX system; it sounds like its transcoding all audio to a considerably lesser quality codec. Basically the issue is whenever the audio goes via the PBX, e.g. if we enable call recording this audio sounds crystal clear inside recorded call wav...
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