voicemail email

  1. Karl Malone

    3CX Not Sending Voicemail Emails for One Extension

    Hello, We have an issue with 3CX failing to send voicemail emails for a particular extension on a phone system we manage. We've confirmed that the extension has new voicemails, but no email notifications were sent for about a full day. We are using a third-party SMTP service, which is working...

  2. Voicemail email subject problem

    Hi, My voicemail emails are showing up like this: New Voicemail from 1115551212 - JOHN SMITH:entry1.Main I'm using the default email template: New Voicemail from %%CALLER%% - %%CALLERNAME%% For some reason, it is appending my CFD script name to the end of the caller id name. Do you know why...

  3. V20 Value already in use

    Hi, It seems I cannot have multiple Users 801, 802, 803, etc with the same email address setup for where the voicemails are sent. 'Value already in use' For example I have one person looking after two departments which is represented as two queues on the digital receptionist. When calls are...

  4. Speech To Text To SMS

    I currently get the voicemail to my email and i use the google api for speech to text. Is there a way i can get these speech to text to SMS ? Thank you

  5. Solved Sending Welcome emails and Voicemail to email stopped working for external users with Different domain

    Hi All, I have two different groups of users on my 3cx system: Group one with @ABC.com email domain Group two with @EFG.com email domain I have been using the same custom SMTP server for years now without any issues, sending welcome emails and voicemail to email to both different email...
  6. acontreras

    Where can I disable IPV6 on Hosted 3CX

    Hosted by 3CX Enterprise 8 Channels 18.0 Update 7 (Build 312) Version Who can assist us to disable the IPV6 for one of our instances.

  7. Solved Can not incoming Voicemail from extension.

    Hello Support 3CX My customer has problems about voicemail. Server Windows 10 Pro Up to Date, 3CX License Pro 16 Sim call V.18.0.3.461. I check server activity log and see log continue to create filful until full hard disk. - fix keep log off. - Test Restart all Service .. Not help. -...

  8. Voicemails sent to multiple emails?

    Is it possible to have a voicemail sent to multiple emails on 3CX without using ring groups and without having to physically reset the phones?
  9. sevenvoip

    Solved Adding multiple emails to one extension

    We are currently running V18 of 3CX. We used to be able to add multiple email addresses per extension, but now I am getting "Invalid Email Address" when I add more than one. For instance, we like to send an email and text message when there is a voicemail. This is how it was setup in the...
  10. Ahmed Mahdy

    Voicemail email notification stops

    We have been struggling with this issue for quite so long. It started with one of our customers who reported they left a voicemail on one of their extensions but no email was sent. 3CX voicemail config was set to "send as an attachment and delete from mbox". - We checked our SMTP; the...
  11. akjon RooSho

    Solved Voicemail email subject issue

    Hi, I've configured my extensions' voicemail to be emailed to the users email. I get strange subject as following For example 1702xxxyyyy is my DID I checked the voicemail email template which is as following I want it to be the number the call came from. Can anybody help me with this...
    • akjon RooSho
    • Thread
    • caller id; inbound caller name display did inbond rules voicemail attachment
    • Replies: 5
    • Forum: Phone System / PBX

  12. Solved Stop voicemail emails

    Hi, we're a small school and are new to the system. How can we stop the voicemail sending an email every time we receive a voicemail? Its driving the administrator mad!

  13. Not always getting voicemail notification via email

    I have my system setup to email me the .wav file and delete from the voicemail server. 99 times out of 100 it works fine with no issues but it happens every now and then when i don't get the voicemail emailed to me but it will show in the voicemail server. No other voicemails show here as they...
    • Jamie Wright
    • Thread
    • email email notification not working voicemail voicemail attachment wav
    • Replies: 0
    • Forum: Phone System / PBX

  14. Multiple Email Addresses

    In areas such as Voicemail delivery for individual users or Groups it would be helpful to be able to include more than one email address. Currently there is only one email address allowed per extension/user object but depending the role of the person they may want to CC another list or person...
    • Johnbenj
    • Thread
    • Replies: 2
    • Forum: Server

  15. Different Email Address for Voicemail then for Extension Contact

    Version 15.5 Is it possible to use a second email address, different from the one associated with a user's extension, as the delivery location for voicemail notifications and attachements? I use https://www.phonetag.com/ for voicemail-to-text transcriptions and would like to be able to have...
    • Johnbenj
    • Thread
    • email email notification vmail voicemail voicemail greeting
    • Replies: 4
    • Forum: Phone System / PBX
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