volume

  1. kinetix

    Disable Volume Buttons on Physical Desk Phones

    Over the years, we have received requests to Disable Volume Buttons on Physical Desk Phones. Historically, we create Custom Templates and life is good (for a while!). Inevitably, the Custom Templates come back to bite you in some way, shape of form - I get it! Within the past 3 weeks, we have...
    • kinetix
    • Thread
    • disable per user volume
    • Replies: 0
    • Forum: Server

  2. Windows App v20, call volume decrease on second call

    Hello, I have installed the v20 windows app and when I am on a call and i receive a second call, I hear the normal beeping indicating a second call but on the main call the volume decreases so much that I cannot hear the other party anymore. Tried to change windows settings for sound settings...
    • Zisis
    • Thread
    • ringing second call volume volume decrease
    • Replies: 2
    • Forum: Windows

  3. Disable Volume Keys

    I was wondering if there was a way to block the actions of the volume up, down and mute buttons to prevent users from leaving the phone on mute all day. I have read the best bet for this would be best done by a custom template. However, I cannot find which section the parameter should go, or...

  4. Classroom Intercom Volume

    Hey All, I just did an install at a school and it was brought to my attention after the fact that they use the phones as their intercom system to speak with teachers in each classroom. I installed Fanvil X3U phones in each classroom and the front office will intercom to each room for...
    • ryanr9
    • Thread
    • fanvil x3u intercom volume
    • Replies: 2
    • Forum: Fanvil
  5. CarlosS

    Solved Android App - No Ring Volume on 1 phone

    I can't figure out why this one Android client has no ring volume: all other clients defined in PBX work fine. Call goes through but there is no ringing volume to alert of call just the display notification If I pickup call, audio is fine both ways in the call Push notifications are enabled in...
    • CarlosS
    • Thread
    • android ring volume
    • Replies: 5
    • Forum: Android

  6. Volume Increase

    Encountered this problem when calling from the phone app to another app, quiet sound in both directions, version 16.0.9. Tell me how to fix this right now? or where to look for this setting?
    • Zido
    • Thread
    • volume
    • Replies: 6
    • Forum: Android

  7. Spotify Volume

    I've search and I can't find an answer to this. I'm looking for a way to lower the volume (or even better pause) spotify when on a call. Windows has this feature built in if it detected audio communications. But the 3CX windows client doesn't seem to trigger it. Any idea why this is? I've...

  8. Edit template to set default spaker volume

    I have made a custom template for our Yealink T19P E2 that has the DND button removed and this is working. I would now like to set the default paging volume and ring volume on these phones to be at maximum volume. I am having a little trouble seeing in the template where I can set these. Is...
    • BW~Merlin
    • Thread
    • paging ring volume speaker speaker volume speakerphone t19p e2 volume yealink yealink phone
    • Replies: 5
    • Forum: Phone System / PBX

  9. v 16.0.1.606 - how to increase mic volume gain ?

    Device Info ------------------------------------------------------- Phone Model: [iPhone||] Generation: [6] Firmware Version: [12.4.1] Jailbreak: [|NO] Cydia Installed: [|NO] Issue Info ------------------------------------------------------- Handset: [Phone|] Contacts: [Local|] Connection...
    • sv9080w3u02
    • Thread
    • 16.0.1.606 ios microphone volume
    • Replies: 1
    • Forum: iOS

  10. Speaker cuts on calls - works fine otherwise

    Hi. We use Jabra 9450s and up until about three/four weeks ago all was fine (have been for a few years); however, all of a sudden, half of my headsets cut volume when a call connects. The speaker sets work fine with all other PC volume duties, as you make a call you can hear the ring, but then...

  11. Call recording volume too low

    Hey guys, Got kind of an odd one but I am stumped. I have a client that their receptionist is almost un-hearable on the call recording playback. If your on the phone with her you can hear her just fine but when you play the audio back from the recording you almost cant hear her. We have tried...

  12. Mac Client - lower voice quality than on hardphones or iOS client

    Hi, I am new to 3CX and have the plan to use mainly 3CX softphones in our company instead of the old hardphones. The problem we are currently facing is that the sound quality is different from client to client and the softphones on our macbooks deliver the worst quality of all compared. It is...
    • garfieldx
    • Thread
    • codec mac mac client mac osx quality sofphone softclient sound volume
    • Replies: 7
    • Forum: iOS

  13. Lower Volume when Windows detects communications activity

    Windows has the feature to mute or reduce the volume of other sounds (music and such) during an call (for example via Skype). It would be nice if the 3CX Softphone would also support this function.
    • aGhostDragon
    • Thread
    • client client software soft phone softclient softphone sound volume windows
    • Replies: 12
    • Forum: Server

  14. Low Call Volume - 3CX V15.5 on Server 2016 - Windows Softphones

    Thanks in advance for any help\suggestions! Issue: The incoming call audio from both internal and external calls is much lower than the audio from other applications running on client computers. External call participants can hear those of us using the 3CX client without issue, however, it is...

  15. Low volume when calling to a mobile

    Hi, I am redirecting calls to a mobile and the sound is very low in both ends. I was wondering if it is possible to increase the volume from the configuration of 3cx? Thanks
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