wav

  1. ronenba

    V20 call recording

    i am hosting my PBX on Amazon, connected to sharepoint, is it possible to change the recording format on the pbx from wav to mp3? will save space on sharepoint and also setup to keep recording for 3 months only?
  2. 3CX WAV file converter link broken

    Hi everyone, I just realize that this page https://www.3cx.com/docs/converting-wav-file/ no longer exist. Can we please take a look at this. Thank you.
  3. TownTech

    Music on Hold Playlist issue

    We created a playlist with 5 wav files. (each one is an advertisement, etc). We are using the Call Queue feature with this. We had to add about 10 seconds of silence at the beginning of the first wav file, because it would start talking underneath our Intro Prompt. Even after the silence added...
  4. ADPCM WAV and Android

    I have about 40 end users at one customer whom use the voicemail to email and are becoming very frustrated that they cannot listen to the voicemail. They cannot install the 3cx app on their phone either so the only way to get ther voicemail is for them to call in. Is there any way to change...
  5. URGENT!! listen received wav file from web services and transfer phone call to another web services?

    Hi guys, I need some help or comment about how to receive and listen a wav file from web services via requested link and get back wav file and forward/transfer a phone call to another web services come from this link? I created this schenario but didn't create VAD yet and woul like to get any...
  6. Listen received wav file from web services and transfer phone call to another web services?

    Hi guys, I need some help or comment about how to receive and listen a wav file from web services via requested link and get back wav file and forward/transfer a phone call to another web services come from this link? I created this schenario but didn't create VAD yet and woul like to get any...
  7. Custom On Hold Music Choppy

    The boss (the big boss) wants to change the on hold music. No problem I tell him... 2 days later, still struggling to get something that works. Initially I tried using Audacity to record the tune he wanted from an online source. It went fine, and I was able to make it the correct format for...
  8. Not always getting voicemail notification via email

    I have my system setup to email me the .wav file and delete from the voicemail server. 99 times out of 100 it works fine with no issues but it happens every now and then when i don't get the voicemail emailed to me but it will show in the voicemail server. No other voicemails show here as they...
  9. Hold music not working

    I'm using the latest version 15.5 with the newest service pack. Recently we've noticed that music on hold just stops working for no reason. The configuration hasn't changed, nor has the .wav files we're using. They are in the correct format, and the 3CX Audio Provider service is running...
  10. IVR/wav Issues

    After uploading new wav files for use in the IVRs, the rules are no longer working properly. The DIDs are being routed to what seem like random IVRs. We did get a format error when initially trying to upload higher-quality wavs. We went back and resampled the wavs per specifications, and...