webclient

  1. Sven Witlox

    Update call list on transfer

    I know there is al really old thread about this subject but this function is still not available. On a transfer (blind of attended) the caller list is not updated with the transferred callee, the only number that is visible is the internal number of the original person who picked up the call...
  2. edfosho

    Adding Multiple Phones for a User in Webclient Admin View

    Adding Multiple Phones for a User in Webclient Admin View - is this possible, or am I just missing the option to do it? E.g. a user has a phone set up and you want to add a second.
  3. Salesforce and physical phones

    Hello, I'm wondering if we can use physical phones for the actual call alongside the webclient on the PC to make use of Salesforce CRN features like Click to Call, Call Journals and Call Pop-ups. Specifically when using the physical phone for the actual conversation, can we still use call...