webclient

  1. Solved Webclient App (PWA) and Jabra Headset - Teams or UC?

    Hello! We are currently testing headsets from Jabra, for example, the Evolve2 65 or the Evolve2 65 Flex. The environment includes 3CXv18 and web clients as an app (PWA) within chrome. Jabra's headsets are available in "MS Teams" and "UC" variants. Generally, Jabra recommends that in...
    • denko2k
    • Thread
    • headset jabra ms teams pwa webclient
    • Replies: 3
    • Forum: Web Client

  2. MakeCall appears when dialing from Web Client

    Hello, We are hoping to roll out the 3CX desktop applcation to our current office workers very soon, we are at the moment testing the application out and have noticed something (possibly something we are doing wrong). On the web client we currently have the call using: 3CX Client for...

  3. webclient does not dial deskphone

    I have my 3cx pbx hosted with vultr, i have my sbc onsite (vm) and I have my yealink desk phone. I logon to web client using my extension. From contacts, if I click on the call and 'call using' is set to my desk phone, it doesn't make the call. the web client dialer shows on the screen, and then...

  4. Yealink WH63 compatibility

    I have been using v20 3CX in a hosted system with mainly Fanvil X6U IP phones. My main receptionist needed a headset, I wanted wireless DECT and choose the Yealink WH63 which I was told by an online seller that it should work. I attempted to connect to the Fanvil USB port and it did not work...
    • biggreyphone
    • Thread
    • dect 3cx headset macintosh webclient wh63 yealink
    • Replies: 0
    • Forum: Yealink

  5. Firewal config - dual homed

    Hi, I'm having trouble understanding... We have a Windows installation which is dual homed. One network card is connected to the network where the provider's SIP TRUNK and SBC are and the other network card is in the DMZ and is reachable from the internet and internally. I have followed the...

  6. 3CX Web Client Ringtone

    Hi guys, I'm having an issue with a customer who is complaining about the high volume of 3CX WebClient ringtones. Would there be a way to change this volume without me changing the volume of the calls or the entire browser? Ps: They only use one audio device so I can't put the ringtone to one...

  7. 3CX Webclient ; cannot call out

    I've installed the 3cx webclient and i should like to use only the webclient to to make (web) phone calls from my pc.... But my webclient does not call out... Question ; do i have to configure my firewall , of is it neccesary to configure or make use of an sip account ? Any other configurations...
  8. Haydius

    Dialer / active call covers other items until call ended

    When using the WebClient, the Dialpad (or active call) covers elements in the top-right. We noticed this when a client was asking how to access the Panel to manage a queue while on the phone to an agent. Sure enough, when we were on the phone to them discussing the reuqest, we saw our call to...

  9. Extensions using Web Clients are not showing Online

    Everything was okay till I upgraded to V20. Only the extensions using the mobile app are showing online. Extensions that use the web client to connect are not showing online. These extensions use a client-side CRM so I need to use the browser. The extensions using the web client can make...

  10. 10 seconds before hearing caller

    Hello, I have a client using the webclient and the headseat Polysavi-8200 (Plantronics). I configured the headset integration through 3cx webclient to allow the user to pick a call using the button on the headset. The problem is when receving a call, if the user to the button on the headset...
  11. Connexium Partner

    Two things that annoy me with the Web/Desktop client

    You know what really grinds my gears? Haha, they are so little and first-world problem, but here they are... 1- Why put 3 settings/menu options behind those 3 little dots when there is ample space to add them on the left bar? 2- Can we have a button at the top of the screen to quickly copy...

  12. Status shows incorrectly in webclient admin

    Staus shows fine in the app, the desktop client, even in user webclient, but if you go to webclient admin, I have several that show as do not disturb even though they are available. Why are they displayed wrong here?
  13. ArneDery

    Contact results limited to maximum 10 items

    Hi, We are running into the issue wit the webclient / android app / iOS app that when we search for a specific name. In this case: firstname Filip, we get limited results (10). Not all entries are shown. Version: 18.0 Update 8 (build 939) Looking to the contact from the management console...
    • ArneDery
    • Thread
    • contacts limited mobile results search webapp webclient
    • Replies: 21
    • Forum: Web Client

  14. Modifying RTP/WebRTC ports

    Good day, I'm running multiple own-hosted/on-prem 3CX servers behind a Firewall and NAT. Most of those servers share an external IP address and have different port ranges for their SIP and tunnel traffic. Only a few of them require the webclient so I've been attempting to forward the WebRTC...

  15. Logging out from queues by one click

    Hi, we want to log out each other from all queues in webclient by just one click in Team view, here: And ther here: Is this possible to make?

  16. Can't answer when in state 10

    Good morning, Have a weird issue with a new customer using 3CX webclient in Edge. 3CX version 18u7 Hosted by us in a datacentre Clients connecting over the internet Windows 10, latest version of Edge browser Only reported by 1 of the users. She got a popup message when trying to answer an...
  17. Sam_PiranTech

    3CX Desktop App & Webclient - Unable to Answer Call

    Hi, In the past 4 weeks or so, we've received a few reports from some of our users that they're unable to answer calls with either the webclient or the Desktop App. The symptoms are/were: Unable to press the answer button Unable to then make calls if someone else took the call App(s) required a...
  18. cwit

    False positive My FQDN blocked by Microsoft Defender

    Looks like all *.3cx.com.au FQDNs have been blocked by Microsoft Defender and 365 users are unable to click through to the webclient from the welcome email. This seems to have been occurring since around 11:30 UTC+10 today. Customers using other TLDs such as *.3cx.co.uk or their own FQDNs...

  19. No audio on external webclient and 3cx desktop app

    Dear community! When we are using the webclient (https://<name>.3cx.at/webclient/#/) from an external device there is no audio connection. I tried with different pcs & macs, from different locations (network providers) and with the webclient and 3cx desktop app. Internal i have a 3cx desktop...
  20. paulodagraca

    Translation 'Transfer' - Dutch (NL) 18, Update 7 RC

    Hi, There have been some translation updates with: 3CX Version 18, Update 7 RC, Build 18.0.7.311 March 2023 For the Dutch (Netherlands) NL language, the translation for 'Transfer' has been translated to something weird. For sure some dictionary will have the words as being a correct...
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