windows 10

  1. PWA notifications

    We have had multiple instances of the Windows (10 & 11) notification service ceasing to show notifications for the 3CX (PWA) web client. We tried on three different browser apps (Edge, Chrome & Brave) and after some time the notifications always stop working for random users. Permissions are...
    • MartinAndel
    • Thread
    • notifications pwa apps windows 10 windows 11
    • Replies: 7
    • Forum: Web Client

  2. 3CX V20 for Windows

    I have multiple clients using the Linux installation; however, one was left with a Windows setup, and I'm not very keen to move them to Linux right now. I see the V20 update pop up on all my Linux installations but not on the Windows one. Is 3CX not releasing a V20 for Windows?

  3. Cannot activate after backup restore

    Hi. I just moved from a self hosted Pi4 deployment to a self hosted Windows deployment. After restoring the backup i'm getting this error: 3CX failed to establish a TCP connection to activate.3cx.com. Ensure that the local or border firewalls are configured to allow outbound traffic to...

  4. Solved my3cx.us Domain Flagged as Symantec Malicious Domain

    my3cx.us domain name flagged by Symantec as a malicious domain Symantec Endpoint Security is alerting https://my3cx.us as an infected malware domain. Applies to endpoint running SES 14 and Sonar IDS service. Alert is related to the 3CX Windows Client calling to the PBX URL xxxxxxxxxx.my3cx.us We...
    • Peter D
    • Thread
    • 3cx desktop app 3cx domain malicious my3cx.us symantec windows 10
    • Replies: 2
    • Forum: Phone System / PBX

  5. Dialer doesn't show when using RDP (Remote Desktop Protocol) on full screen

    Unfortunately the dialer doesn't pop up when we use RDP on full screen. You have to minimize the window to answer a call. This wasn't a problem with the old 3cx windows client v16. Can you please implement this feature in the new desktop client, since many of our clients use RDP on full screen...
    • agroviva
    • Thread
    • rdp v18 desktop app windows 10
    • Replies: 3
    • Forum: Web Client
  6. Manos Val

    Solved the update from 16.0.5.622 to 16.0.6.641 never seems to start (Windows 10)

    I have 3CX runing in Windows 10 pro, version 16.0.5.622. Two days before I updated 3CX from version 16.0.5.5619 to 16.0.5.622 without problem. I am trying now to update to version 16.0.6.641 but it seems that the update never start. I see in Windows Task Manager a process named Updater1 but...
  7. JamieLewisIBT

    3CX cant dial from Chrome/Edge or 3CX V18 Windows app

    I have 1 machine that every time you dial out it I have the following issues. Desktop App - Everytime you dial out the dial pad goes black. When Dialling from Chrome - Error shows status_access_violation When Dialling from Edge - Error Shows invalid access error. I can log into the user from...

  8. Calls terminate from new Windows app on V18

    We have experienced a number of users outbound calls terminating after 1 ring. This only seems to happen when using the new 3CX Windows App. Upon checking the call logs it just shows as unanswered. Restarting the affected PC seems to resolve the issue but it can come back at any point. Physical...

  9. 3CX Windows App Mic not works at home

    Hello all, We have notebooks in the office, which the employees also take home. The notebook always runs the latest Windows 10 Enterprise x64 with the 3CX Windows app. Although the infrastructure in the office is identical to the infrastructure at home, the 3CX app does not work at home for any...
    • mr412
    • Thread
    • 3cx client 3cx client for windows 10 microphone microsoft windows 10 windows app
    • Replies: 3
    • Forum: Web Client

  10. 3CX Notification: Update Failed

    This is a Windows 10 Pro VM installation on a virtual machine host. 3CX version 16.0.7.1078 attempting to update to 16.0.8.9. I have attempted to manually update this after a system reboot and also tried letting another automatic update have a go, but the update continues to fail. I don't see...
    • BEAR.TECH
    • Thread
    • 16.0.7.1078 failed update virtual machine windows 10 windows install
    • Replies: 9
    • Forum: Phone System / PBX
  11. AMistich

    Not able to add Multicast Group to NIC

    Hi so I have an issue that I am trying to solve. I searched the forums and internet and followed suggestions in in these two pages https://www.3cx.com/docs/plug-and-play-ip-phone/ and https://www.3cx.com/community/threads/multicast-group-missing-from-nic-driver.61131/ When I ran the netsh...

  12. Skins for Windows soft phone

    Greetings, I want to know is possible to change the windows client skins ? For example: we are using Yealink and we want have skins of this phone for windows client.

  13. App crashes when adding people to conference call - 3CXPhone for Windows

    We are currently using the '3CX Audio Conferencing' feature that allows internal and external users to dial into the 'Conference Place'. When we start the conference everything appears normal in the Windows Application; we can see the conference call running and see who is in the Conference...
    • JaredP
    • Thread
    • audio conferencing conference conference place windows 10
    • Replies: 7
    • Forum: Web Client

  14. Server 2016 and apps vs windows 10 PC and apps

    Hello all, new to this but loving it! I've been reading a lot and now confused about which direction I should move towards. Currently, my 3cx is on server 2012 (works great)! but the OS is no longer supported for the 3cx iPhone apps and the only problem. I want to use a 'server', not a PC for...

  15. Windows app crash when trying to change audio device

    I have recently changed the headset from a Jabra Engage 75 (DECT) connected via USB to a Jabra Evolve 65 (Bluetooth) connected via Jabra Link 370 USB dongle in the office and a Jabra Link 360 USB dongle when working remotely. Now today I wanted to use the Evolve 65 via the Link 360 but the 3CX...
    • Bembel
    • Thread
    • audio options crash headset jabra windows 10
    • Replies: 0
    • Forum: Web Client

  16. Change of Windows PBX IP broke system

    We updated site firewall and IP subnets. Changed IP address of PBX server and phones. Phones will connect to server and can dial out but with no audio. 3CX firewall check fails at testing 3CX SIP Server: testing port 5060 and everything after. If I switch PBX server back to original IP and...

  17. Click2Call feature on Windows 10

    Guys, Before buying licenses for 3CX I wanted to know - In order to user Click2Call feature for Windows 10 3CX client (not a WEB one) do I need to have PRO license or Standard is enough. For two days I'm trying to receive nice and clear answer from official 3CX pre-sales and from one of the...

  18. pjsua_aud.c ..Unable to open sound device: Unknown pjmedia-audiodev error

    I'm getting the following error in 3CXPhoneForWindows.log (*** added by me) when trying to initiate a call from 3CX Client for 3CX Phone System 15.5.12227.5 on Windows and the call cancels right away. I have already reinstalled both the 3CX client and the sound device, and tried with another...

  19. Either Windows or Chrome is blocking the management console

    Hi there, I'm new. I've installed 3CX on to a Google hosted virtual machine. The installation completed and my login information, password, etc were all emailed to me. I can access the management console website when I use the Chrome browser on my smartphone, but I can not get to it from the...

  20. Problems and questions to 3cx Windows client

    Hi I work with Windows 10, 1803. As we have an own CTI application that shows the caller name and make some protocol entries for incoming calls, we need a working TAPI driver. As the in the 3cx Windows client included Tapi driver don’t seems to work correct with Snom (d345), we have bought and...
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