Good day,
We just created a Trial Account and is setup. However, whenever i try to trigger a reset password email to each user, there's an error. We tried to perform 3CX SMTP test in Email section and per AI Technical Support to check network and FQDN and refresh license button; but issue persists when tested.
"Error sending email. Response code: BadRequest, Response: {"Message": "License Key cannot use 3CX SMTP","Success": false}"
I tried the recently solved thread but whenever I go to contact form, Technical or Customer, even in Support Portal for portal.3cx.com, I can't open a Support Ticket. Kindly assist us with the issue, please?
Thank you.
We just created a Trial Account and is setup. However, whenever i try to trigger a reset password email to each user, there's an error. We tried to perform 3CX SMTP test in Email section and per AI Technical Support to check network and FQDN and refresh license button; but issue persists when tested.
"Error sending email. Response code: BadRequest, Response: {"Message": "License Key cannot use 3CX SMTP","Success": false}"
I tried the recently solved thread but whenever I go to contact form, Technical or Customer, even in Support Portal for portal.3cx.com, I can't open a Support Ticket. Kindly assist us with the issue, please?
Thank you.
