3cx admin password recovery

[ab69]

Hello guys

We are trying to recover our 3cx admin password but can't seem to get it to work. We've tried to use the wrong password many times so that the system takes us to the password recovery screen, but the system is not displaying Forgot password? link.

Your input is highly appreciated.

Thank you for your contributions.

 

[TheodorosG_3CX]

Have you tried to use 2 different wrong passwords?

 

[ab69]

Have you tried to use 2 different wrong passwords?

Yes, I've tried this, but I'm still not getting to the Forgot password? link.

 

[TheodorosG_3CX]

Are you getting a blacklist error? Also have you tried with a different browser?

 

[NAP-LN]

Yes, I've tried this, but I'm still not getting to the Forgot password? link.

We had this as well, not getting the forgot password link. turns out our IP was black listed, try hotspotting to a laptop and trying again

 

[StavrosA_3CX]

@ab69, @NAP-LN,
Please note that in order to get the "Forgot Password" link triggered, the username used has to be correct.
You put the correct username and any (wrong) password twice and it will trigger the Link.

If the IP gets blacklisted then you need to wait for the time interval to reset (default = 86400 sec -> 1 day).