Solved 3cx and Zoho CRM integration - "invalid client" - "client ID passed does not exist"

[linked2u]

Hello,

I am following the instructions to connect my 3cx pro v20 to Zoho CRM - https://www.3cx.com/docs/pbx-crm-integration-zoho/
When I reach the point where I need to authorize in 3cx after entering the client ID and the secret, a page opens that says "invalid client" - "client ID passed does not exist."
I am using a Zoho.com server. My 3cx is self-hosted with Google Cloud.

What might be the problem?

Thanks

 

[Evolute IT]

Are you sure you created the app in the right datacenter as well? Those are not global.

 

[linked2u]

Yes, I created it in the Zoho API console, which is https://api-console.zoho.com/
if you are related to the 3cx server, is .co

 

[TheodorosG_3CX]

What @ConceptsWeb mentioned is that it might be required to use a different server URL based on your location. This is also mentioned in the guideline:


You might need to clarify this with Zoho as well.

 

[linked2u]

Thanks, i changed it to .eu and its working now